Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Kassel
- Working Model
- Onsite
Job Summary
In this role, you will handle second-level support for employees and subsidiaries, analyze technical issues, resolve IT problems, and manage service requests in the client environment.
Job Technologies
Your role in the team
- Support of employees, branch offices, and subsidiaries in second-level support
- Ensuring operational continuity in the client environment
- Analysis and resolution of technical issues
- Processing of service requests and IT issues
- Contact person for technical support issues in second-level support
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Our expectations of you
Education
- Completed training in the IT field, e.g., IT specialist for system integration, IT management assistant, or digitalization management clerk.
Qualifications
- Solid knowledge of Microsoft operating systems, MS Office, networking technology, and hardware.
- Structured, reliable, and independent working style with a high level of commitment.
- Excellent German and English skills as well as strong communication skills
Experience
- Experience with software deployment, ticketing systems, and remote support.
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What we offer
- Fair compensation for all working hours, including time account and overtime balance, for transparent payment.
- Subsidy for Occupational Pension Scheme for Long-term Security
- Flexible work arrangements such as flexitime and home office enable an individual design of work-life balance.
- Participation in our networking events to establish valuable contacts and stay well-connected within the industry.
- Attractive corporate benefits: exclusive discounts on fitness offers, brand products (clothing, shoes, electronics, etc.), and a variety of leisure activities for an improved quality of life.
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Benefits
Food & Drink
Health, Fitness & Fun
More net
Work-Life-Integration
Job Locations
This is your employer
Avantgarde Experts GmbH
AVANTGARDE Experts GmbH is a leading personnel service provider specializing in the placement of specialists and executives in the fields of mobility, tech, and energy. Headquartered in Munich, the company operates several locations in Germany to meet the needs of its clients.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT service technician
- Location
- Kassel
- Working Model
- Onsite
- Diversity
- Open for all genders
