Logo Paessler Ag

Manager IT Systems Administration

Job

  • Level
    Lead
  • Job Field
    IT, Network, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Location
    Nuremberg
  • Working Model
    Onsite
  • Job Summary

    In this role, you lead a team of system administrators, optimize internal IT infrastructure, and ensure smooth IT operational security through both hands-on actions and strategic decisions.

    Job Technologies

    Your role in the team

    • As Manager IT Systems Administration, you are responsible for the planning, implementation, and continuous improvement of our internal IT infrastructure.
    • You lead a team of system administrators as well as our Service Desk, ensuring the reliability, security, and performance of all IT systems and services so that our Paessler colleagues can work smoothly.
    • In this hands-on role, you not only provide strategic direction but also perform system changes yourself and make sure incidents and service requests are resolved quickly and professionally.
    • Provide disciplinary leadership to the System Administration/IT Service Desk team.
    • Set goals, conduct performance reviews, and support employee development.
    • Foster a culture of responsibility, transparency, and knowledge sharing.
    • Encourage team autonomy and continuous improvement.
    • Manage capacity and resource planning, as well as assisting in budget planning.
    • Ensure the stable and secure operation of all internal IT infrastructure, including servers, clients, networks, and systems.
    • Act as the primary escalation point for complex incidents or system outages.
    • Act as lead on network design and implementation.
    • Track, prioritize, and delegate service tickets and project tasks.
    • Oversee documentation and ensure compliance with IT and security policies.
    • Support the roll-out and continuous development of IT platforms and tools.
    • Lead regular team meetings and coordinate cross-functional collaboration.
    • Abstimmen mit dem VP of IT und externen Dienstleistern.
    • Communicate team achievements, challenges, and status updates to stakeholders.
    • Ensure smooth cooperation with Information Security and Compliance functions.
    • Establish a stable and efficient system and network administration environment.
    • Strengthen team capabilities through leadership, coaching, and development.
    • Support the broader IT goals under the strategic direction of the VP of IT.
    • Improve service delivery and user satisfaction across the organization.
    • Establish and meet KPIs for the IT team, including adoption of AI tools and workloads.

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    Our expectations of you

    Qualifications

    • Deep knowledge of firewalls and network architecture.
    • Strong skills in Microsoft and Linux server administration, including installation, configuration, patching, monitoring, and performance optimization.
    • Excellent problem-solving and communication skills, with the ability to translate technical topics into language that stakeholders and management can understand.
    • Fluent English skills, both written and spoken; German is a plus.
    • Cloud certifications (e.g. Microsoft Azure, AWS) are highly beneficial.
    • Network administration certifications (e.g., CompTIA Network+ or comparable) are an advantage.

    Experience

    • 7-10 years of professional experience in system engineering, system administration, and IT leadership roles.
    • Proven leadership experience in guiding and developing IT teams.
    • Extensive experience with Microsoft environments, especially active Directory design, administration, and troubleshooting.
    • Hands-on experience with on-premise virtualization technologies and cloud platforms.

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    What we offer

    • Many possibilities to further develop your individual skillset.
    • Innovative and creative work environment with plenty of room for new ideas.
    • A structured onboarding phase with experienced colleagues.
    • Flexible working hours and a family-friendly environment.
    • Permanent employment contract.
    • A great working atmosphere in an enthusiastic international team with flat hierarchies.
    • Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees.

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    Benefits

    Work-Life-Integration

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    • Location Nuremberg

      Bayern

      Germany

    This is your employer

    Paessler Ag

    Paessler Ag

    Paessler AG is a world-leading provider of network monitoring software, offering IT and network administrators comprehensive tools that are easy to use, easy to purchase, and easy to install and maintain.

    Description

  • Company Size
    50-249 Employees
  • Company Type
    Established Company
  • Working Model
    Full Remote, Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
  • Dev Reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.5
    • Career Growth

      3.5
    • Engineering

      3.3
    • Culture

      3.7
    • Workingconditions

      3.8
    Show All Dev Reviews
    Logo Paessler Ag

    Manager IT Systems Administration

    Location
    Nuremberg
    Working Model
    Onsite
    Diversity
    Open for all genders

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