Job
- Level
- Experienced
- Location
- Holzminden
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will handle 1st and 2nd level support, including error analysis, software administration, IT workplace management, as well as contributing to IT projects and update management.
Your role in the team
- 1st level support and service hotline (troubleshooting and documentation for other IT issues)
- Administration and support of standard software and hardware, including 2nd-level support (setup and provisioning of IT workstations and their maintenance, update and patch management, inventory management, etc.)
- Warranty and repair processing, procurement of consumables, and pre-accounting
- Support in ongoing IT projects
This text has been machine translated. Show original
Our expectations of you
Education
- Completed a 3-year apprenticeship in a recognized IHK-IT profession or a comparable qualification with advanced and in-depth technical knowledge in IT.
Qualifications
- Problem-solving skills and analytical, structured thinking
- Teamwork skills
- Communication, cooperation, and conflict resolution skills
- Operational readiness, flexibility, and resilience
- Driver's License Class B
- Willingness to use a private car for business purposes
This text has been machine translated. Show original
What we offer
- An interesting, diverse, and challenging role in a committed team
- Attractive compensation according to pay grade 9a of the collective agreement for the public service (TVöD VKA)
- Additional retirement provision through the Federal and State Pension Institution (VBL)
- Training opportunities for the further development of your professional and personal skills
- Flexible working hours including flextime and remote work
- 30 days of vacation per calendar year for a 5-day workweek plus additional days off on December 24th and December 31st.
- Basic provision of daycare places (company daycare center)
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
About Your Employer
Landkreis Holzminden
The district of Holzminden serves as a municipal corporation and administrative authority in southern Lower Saxony. The administration takes care of central services such as order, construction, education, transportation, and health. With around 900 employees in more than 25 professions, the district offers numerous job opportunities.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Public Service, Unions
IT Support Staff - 1st and 2nd Level
- Location
- Holzminden
- Working Model
- Onsite
- Diversity
- Open for all genders
