Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will handle IT requests in 1st and 2nd level support, install and maintain hardware and software, and assist employees with technical issues and training.
Job Technologies
Your role in the team
- Acceptance and processing of IT requests in 1st and 2nd level support.
- Installation, configuration, and maintenance of hardware and software.
- Troubleshooting and resolving technical issues.
- Documentation of support cases and forwarding to specialized departments.
- Training and support of employees with IT-related questions.
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Our expectations of you
Education
- Completed vocational training in the IT sector, e.g., IT specialist (m/f/d) for system integration or comparable.
Qualifications
- Knowledge of Windows operating systems, Office 365, and basic networking technologies.
- High service orientation, strong communication skills, and team spirit.
- Willingness to familiarize oneself with new technologies.
Experience
- Experience in IT support, particularly in troubleshooting and problem resolution.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT support specialist
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
