Logo ANG GmbH

2nd Level Support

New

Job

  • Level
    Experienced
  • Location
    Magdeburg, Cottbus - Chóśebuz, Berlin, Brandenburg an der Havel, Potsdam, Dessau-Roßlau, Wernigerode, Halberstadt
  • Working Model
    Onsite
  • Job Field
    IT, Network, System
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment
  • Salary
    30.000 to 42.000€ gross/year

Job Summary

In this role, you will administer Windows and Linux systems in 2nd Level Support, analyze technical issues, enhance IT infrastructures, and assist in implementing new technologies along with their documentation.

Job Technologies

Your role in the team

  • Support and administration of Windows and/or Linux systems within the scope of 2nd level support
  • Analysis, troubleshooting, and resolution of technical issues in IT infrastructure, including networks and server systems
  • Support in the planning, implementation, and further development of system and network architectures for a stable and efficient IT environment
  • Conducting failure analyses and developing sustainable solutions to ensure smooth operations
  • Collaboration with 1st Level Support for efficient escalation and handling of more complex issues
  • Support of 3rd Level Support in the implementation of new technologies and in resolving escalations
  • Participation in the documentation and optimization of IT processes as well as in the creation of operating manuals
  • Monitoring and optimizing the performance of Windows and/or Linux environments using common monitoring tools
  • Implementation and maintenance of security policies, including regular updates and patches of the managed systems
  • Support in projects for the further development of the IT environment, such as rollouts, migrations, or automation initiatives

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Our expectations of you

Qualifications

  • Data protection and data security are fundamental prerequisites for you when building and operating IT environments.
  • IT is not a one-man show. You can express yourself clearly and communicate effectively (without stepping on anyone's toes).
  • System updates occur daily, so continuous learning is a matter of course for you.
  • Exciting projects are not always nearby, so traveling is not an issue for you.
  • Very good German skills (at least C1), English skills are an advantage

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What we offer

  • A permanent employment contract in a growing company
  • Individual training opportunities and certifications for your career
  • Work with cutting-edge technologies and stay always at the forefront of the industry
  • Projects in large and exciting IT environments
  • Diverse tasks that make your workday interesting
  • Organization and coverage of business trips are a matter of course for us.

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Benefits

Work-Life-Integration

Topics You Will Work On

Job Locations

  • Location Cottbus - Chóśebuz

    Brandenburg

    Germany

  • Location Dessau-Roßlau

    Sachsen-Anhalt

    Germany

  • Location Wernigerode

    Sachsen-Anhalt

    Germany

  • Location Halberstadt

    38820 Sachsen-Anhalt

    Germany

  • Location Magdeburg

    Sachsen-Anhalt

    Germany

  • Location Potsdam

    Brandenburg

    Germany

  • Location Brandenburg an der Havel

    Brandenburg

    Germany

  • Location Berlin

    Germany

About Your Employer

ANG GmbH

ANG GmbH

ANG GmbH is an established company specializing in the implementation and support of ERP solutions, particularly SAP Business One. With over 450 clients in more than 15 countries, ANG offers tailored solutions for businesses. The company has locations in Austria and Germany and operates in the DACH region as well as Mexico.

Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Internet, IT, Telecommunication
Logo ANG GmbH

2nd Level Support

Salary
30.000 to 42.000€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.21.227 to 27.999 € net/year · Tax class I
Location
Magdeburg, Cottbus - Chóśebuz, Berlin, Brandenburg an der Havel, Potsdam, Dessau-Roßlau, Wernigerode, Halberstadt
Working Model
Onsite
Diversity
Open for all genders

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