Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Siegburg, Hanover
- Working Model
- Onsite
Job Summary
In this role, you install and integrate IT systems, perform error analyses, and maintain hardware and software on-site. Additionally, you assist with rollouts and ensure the systems are properly configured.
Job Technologies
Your role in the team
- You are responsible for the installation, integration, and commissioning of IT systems, servers, clients, network components, and peripheral devices at the customer's site or company locations.
- You carry out rollouts, relocations, migrations, and hardware exchanges as part of IT projects.
- You analyze, diagnose, and resolve hardware and software issues on-site or via remote access.
- You configure and manage Windows-based system landscapes, workstation environments, and standard applications.
- You are responsible for the setup, wiring, and expansion of IT workstations, server racks, and network components.
- You assist with the integration of systems into existing infrastructures, e.g., Active Directory, networks, printing systems, or mobile devices.
- You perform functional and acceptance testing after installations, maintenance, or changes.
- You process service orders, incidents, and requests in accordance with SLA requirements.
- You document the work performed, system adjustments, and customer environments in ticketing systems or technical documentation.
- You train users on new systems, hardware, or standard software.
- You support the planning and implementation of technical solutions in collaboration with internal departments, Service Desk, and project teams.
- You ensure quality standards, safety regulations, and customer-specific guidelines are adhered to in all on-site activities.
- You are willing to undertake field service assignments, regional travel, or cross-site deployments depending on project requirements.
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Our expectations of you
Education
- Completed training in the IT field, e.g., as an IT specialist for system integration, IT electronics technician, information technology assistant, or a comparable qualification.
Qualifications
- Good knowledge in the installation, configuration, and troubleshooting of Windows clients and Windows server systems.
- Basic to good knowledge of network technologies such as TCP/IP, DNS, DHCP, WLAN, switching, and patch management.
- Knowledge in hardware integration, client hardware, printers, mobile devices, and peripherals.
- Basic knowledge of Microsoft 365, Exchange, Intune, or Endpoint Management is an advantage.
- Independent, structured, and solution-oriented working style.
- High service and customer orientation as well as confident and friendly demeanor on site.
- Teamwork skills, reliability, and strong communication.
- Good German language skills, both written and spoken; English skills are an advantage.
- Class B driver's license and willingness to travel depending on the assignment area.
Experience
- Professional experience in IT support, field service, onsite support, rollout, or system integration is advantageous.
- Experience with Active Directory, user and permission management, as well as Microsoft standard environments.
- Experience with ticketing systems, remote support tools, and structured documentation.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
ROHDE & SCHWARZ GmbH & Co. KG
Rohde & Schwarz entwickelt, produziert und vermarktet innovative Produkte der Messtechnik, Broadcast- und Medientechnik, Cybersicherheit, Sichere Kommunikation sowie Monitoring und Network Testing. Vor 85 Jahren gegründet, unterhält das Unternehmen ein Vertriebs- und Servicenetz in mehr als 70 Ländern.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Employer reviews
by devworkplaces.com
Total
(1 Review)3.2
Workingconditions
3.8Culture
3.5Engineering
2.6Career Growth
3.2
IT Systems Integration Field Engineer
- Location
- Siegburg, Hanover
- Working Model
- Onsite
- Diversity
- Open for all genders
