Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Part Time
- Contract Type
- Internship / school internship
- Location
- Berlin
- Working Model
- Hybrid, Onsite
Your role in the team
- You work closely with our sales team and business development.
- In the development phase, you primarily support the maintenance of our system as well as onboarding and customer support.
- Management of clients and partners on our platform: You create client profiles, answer questions, resolve issues, and impress with tailored solutions.
- Maintenance of content on the platform including tagging: You quickly familiarize yourself with the topic matrix of our partner network and update the content independently and reliably.
- Reports from the platform: You create tailored evaluations for our clients and the team.
- Management of internal technical interfaces: You look beyond the horizon and actively contribute to the further development of the system.
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Our expectations of you
Qualifications
- You are studying Business Informatics, Computer Science, Data Science, or a comparable degree program.
- A strong technical understanding is definitely one of your strengths.
- You possess excellent communication skills, a friendly demeanor, and a structured work approach.
- You enjoy the dynamic way of working in a newly emerging business area.
Experience
- You have some experience in Customer Service and with platform solutions such as CMS, LMS, LXP – but it's not a requirement.
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Benefits
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Bundesverband Informationswirtschaft, Telekommunikation und neue Medien e.V.
Bitkom vertritt mehr als 2.700 Unternehmen der digitalen Wirtschaft, davon gut 1.900 Direktmitglieder. Sie erzielen allein mit IT- und Telekommunikationsleistungen jährlich Umsätze von 190 Milliarden Euro, darunter Exporte in Höhe von 50 Milliarden Euro.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Working Student Platform Support
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
