Job
- Level
- Experienced
- Job Field
- IT, System, Test/QA
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Neumünster
- Working Model
- Onsite
Job Summary
In this role, you will administrate screening-related systems, ensure system availability, troubleshoot issues, assist with updates and training, and support users with technical inquiries.
Job Technologies
Your role in the team
- Administration of the specialized procedures used in the context of screening processes (e.g., biometric data collection, identity verification, vulnerability and health assessments).
- Setup, maintenance, and management of user roles as well as configuration and customization of system parameters according to technical requirements.
- Monitoring system availability as well as analyzing and resolving issues within the scope of second-level support.
- Coordination of incident management with central IT service providers and external process operators, and support for updates, releases, and technical changes of the specialized procedures.
- Ensuring compliance with data protection and information security requirements in operational activities.
- Participation in testing procedures, pilot projects, and quality assurance measures.
- User support, quality assurance, and reporting within the GEAS context through advising organizational units on the application of GEAS-relevant IT procedures and conducting training sessions.
- Analysis of usage issues as well as development of solution proposals for process optimization, participation in reports, evaluations, and status presentations for the implementation of GEAS requirements.
- Installation and configuration of Microsoft servers.
- Configuration and maintenance of network-attached storage solutions (NAS) as well as support for IT security.
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Our expectations of you
Education
- Qualification for Career Group 2, First Entry-Level Office of the General Services Sector demonstrated by a completed university degree in the field of General Administration (Diploma in Public Administration, B.A. in General Administration, B.A. in Public Administration, B.A. in Public Management), or completed university degree (at least Bachelor's) in Applied Computer Science, Computer Science, Business Informatics, Business Administration with a focus on IT/Information Technology, Public Administration, or completion of Qualification Course II or ongoing participation in Qualification Course II, or completed vocational training as an IT Specialist (specializations: System Integration, Application Development, Digital Networking, or Data and Process Analysis), IT System Clerk (or the predecessor training: Information and Telecommunications System Clerk), Digitalization Management Clerk, IT System Electronics Technician, and each additionally with proven three years of professional experience in the task areas of the advertised position.
Qualifications
- Project and team work, requirements management, and training on IT topics.
- Experience in handling comparable IT projects.
- Proficient German skills (at least C1 level according to the Common European Framework of Reference for Languages).
- Class B driver's license (please attach proof).
- Medical certificate of adequate vaccination protection, immunity against measles, or confirmation that a medical contraindication for measles vaccination (§ 20 Abs. 8 Nr. 3 IfSG) exists (only applicable to those born after December 31, 1970; please attach proof).
Experience
- Experience in installation, configuration of Microsoft servers, network structures, and server management.
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What we offer
- If the statutory and position-related requirements are met, a salary up to pay grade A 11 can be achieved.
- If the collective agreement and personal prerequisites are met, classification up to pay grade 11 TV-L or the payment of an allowance according to § 14 paragraph 1 TV-L is possible until the successful completion of Qualification Course II.
- Varied, challenging, and interesting workplace.
- Flexible working arrangements (possibly home office, mobile working) and a flexible working hours system that allows for balancing professional and private interests.
- Support during onboarding by experienced colleagues as well as professional development.
- Supplementary pension scheme for collective agreement employees (VBL).
- 30 days of vacation per year with a 5-day workweek.
- Versatile corporate health management (e.g., for participation in health-promoting measures, all employees are granted one hour of their weekly working time).
- Reduced monthly fee for corporate fitness.
- Employer subsidy for the use of public transportation. Applicable for NAH.SH, HVV, BVG, and Aktiv Bus Flensburg GmbH when signing up for a subscription.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
More net
Topics that you deal with on the job
Job Locations
This is your employer
Landesregierung Schleswig-Holstein
The state government is the highest political and administrative authority in the state. It decides on all important political, administrative, or personnel matters relating to the state administration and represents the state's interests in the Federal Council.
Description
- Company Size
- 250+ Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- NGO, NPO, Associations
Process administrator for quality assurance and user support
- Location
- Neumünster
- Working Model
- Onsite
- Diversity
- Open for all genders
