Job
- Level
- Experienced
- Job Field
- IT, Support, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Aurich
- Working Model
- Onsite
Job Summary
In this role, you optimize technical product data for various online marketplaces, respond to customer inquiries regarding electronic products, and create content such as FAQs and product texts.
Job Technologies
Your role in the team
- Technical Support: You handle customer inquiries via phone and email, and create customized proposals for technical projects.
- Marketplace Management: You optimize technical product data for our online shop as well as for Amazon, eBay & Co. - centrally managed via our ERP system.
- Content Creation: You create FAQs, blog posts, articles, and, if necessary, user manuals.
- Drive growth: You will oversee and develop our marketplaces further and help us explore new platforms.
- Full-service project management: You oversee the entire process of article creation - from keyword analysis through SEO/GAIO optimization to marketing campaigns and ads.
- You are responsible for the management, development, and expansion of the online marketplaces (Amazon, eBay, Kaufland, ManoMano) as well as for exploring and integrating new marketplaces.
- By optimizing marketplace integrations and availabilities, you will further strengthen our position in the market.
- In addition to data maintenance and content optimization in our online shop, handling customer and supplier inquiries is also part of your responsibilities.
- You will have the opportunity to independently carry out the entire article creation process. From competitor and keyword analysis to the creation of article texts and, if applicable, user manuals, as well as SEO optimization and the launch of marketing campaigns and ads.
- You handle technical customer inquiries via phone and email regarding all offered products and prepare quotes for technical project inquiries.
- You optimize the technical product descriptions for our marketplace activities in our own online shop, as well as on Amazon, eBay, and other marketplaces centrally via ERP system.
- You create technical FAQs, blog posts, articles, and, if applicable, user manuals.
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Our expectations of you
Education
- Preferably a completed vocational training.
- A completed vocational training: preferably in the fields of e-commerce, online marketing, or a technical qualification.
- Completed vocational training in the field of electrical engineering or equivalent.
Qualifications
- A genuine affinity for technology and a passion for complex electronic products.
- Proficiency in German and good English skills (would be great!).
- Regional Connection: You come from the Aurich / East Frisia region or are genuinely excited to move to the North for this job.
- Team spirit, hands-on mentality, and enjoyment in achieving goals together.
- Strong communication skills and the ability to maintain an overview even when managing multiple projects.
- An affinity for technology and openness to electronics products that require explanation.
- You are familiar with common online marketplaces such as Amazon and eBay.
- Good language skills in German and English.
- You enjoy achieving set goals and generating growth through teamwork and a hands-on mentality.
- Good communication skills and the willingness to handle multiple projects simultaneously complete your profile.
- Excellent communication skills and an open, confident demeanor on the phone.
- Proficient handling of Windows systems and user software.
- Fluent German skills.
Experience
- Ideally, initial experience in sales on online marketplaces.
- Practical experience in customer consulting for electrical engineering products.
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Benefits
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
Mi-Heat Heizsysteme GmbH
Mi-Heat Heizsysteme GmbH, founded in 2014, offers innovative electric heating solutions and places great emphasis on individual customer consultation.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Electronics, Automatization
Technical support for e-commerce
- Location
- Aurich
- Working Model
- Onsite
- Diversity
- Open for all genders
