Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Uelzen, Lüneburg
- Working Model
- Onsite
Job Summary
In this role, you are the technical contact for trade partners, supporting installations and commissioning while analyzing and documenting technical issues. You work closely with product development and management teams.
Your role in the team
- You are the primary contact for our specialist trade partners regarding technical questions about our products.
- You independently or as part of a team oversee technical projects, assist with installations, and help with commissioning.
- You analyze technical disruptions and find suitable solutions.
- You document your work thoroughly and contribute to the further development of our processes.
- You work closely with colleagues from product development and product management - your feedback directly influences our solutions.
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Our expectations of you
Education
- A completed vocational training in the IT sector - e.g., as an IT specialist in system integration - or a comparable qualification.
Qualifications
- Good knowledge of network technologies and a solid understanding of IT security.
- A structured and independent way of working – you think along, get involved, and don't lose sight of the overview.
- Enjoyment in technical communication - you can explain IT without anyone tuning out.
Experience
- Ideally, initial practical experience in technical support, system integration, or an IT project environment.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
Securepoint GmbH
Securepoint GmbH is an established German company that develops and sells innovative cybersecurity solutions. It supports SMEs and authorities in securing their networks.
Description
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT specialist system integration
- Location
- Hamburg, Uelzen, Lüneburg
- Working Model
- Onsite
- Diversity
- Open for all genders
