Job
- Level
- Experienced
- Job Field
- IT, Network
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bielefeld
- Working Model
- Onsite
Job Summary
In this role, you will handle customer inquiries by phone and ticket system, support remotely or on-site, and document IT projects as part of a team at a modern workplace in Bielefeld.
Job Technologies
Your role in the team
- You are the point of contact for our customers' service inquiries.
- You handle telephone inquiries as well as requests from our ticket system and support our customers via remote access or through on-site activities.
- In IT projects, you are part of the project team.
- You create the necessary documentation.
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Our expectations of you
Education
- A successfully completed apprenticeship as an IT specialist for system integration or a comparable qualification
Qualifications
- Willingness to continuously improve oneself
- Knowledge of network technology
- Administration of Windows client and server OS
- Customer orientation and good communication skills
- You are a team player.
- Class B driver's license
Experience
- Professional Experience
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What we offer
- Tesla as a company car, also for private use
- iPhone as a company phone, also for private use
- Learning team: daily technician team meeting, led by the senior consultant who is always available for team members.
- Intensive onboarding and a long-term perspective
- Promotion of professional development
- Diverse and exciting tasks
- A pleasant working atmosphere and empathy are not extinct with us yet
- A modernly equipped workplace in the city center of Bielefeld
- Water, tea, and coffee are available free of charge.
- Employee discounts: exclusive offers from over 1500 brands, from A like Apple to Z like Zalando
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Benefits
Higher Take-Home Pay
Job Locations
About Your Employer
Netgate Andreas Herden E. K.
With over 25 years of experience in information and telecommunications technology, Netgate Andreas Herden e. K. is an established company offering a variety of IT services for business clients.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication
IT specialist for system integration
- Location
- Bielefeld
- Working Model
- Onsite
- Diversity
- Open for all genders
