Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Temporary
- Location
- Troisdorf
- Working Model
- Onsite
Job Technologies
Your role in the team
- Acceptance, analysis and processing of IT faults and requests in first-level support via telephone, e-mail or ticket system.
- Providing technical support for hardware and software problems as well as carrying out installations and configurations.
- Support in setting up and managing user accounts, access rights and IT security measures.
- Documentation and maintenance of solutions and instructions to support end users.
- Assist in the maintenance and optimization of the IT infrastructure in collaboration with the IT team.
- Support in the implementation of IT projects and the introduction of new technologies.
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed vocational training in the IT field, for example as an IT specialist for system integration (m/f/d), or a comparable qualification.
Qualifications
- Very good written and spoken German skills to handle support requests as well as good English skills to communicate in an international environment.
- Knowledge of the administration of Windows operating systems and common Office applications.
- High level of service orientation, strong communication skills and ability to work in a team as well as a structured and solution-oriented way of working.
Experience
- Initial professional experience in IT support or a comparable position.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Supporter
- Location
- Troisdorf
- Working Model
- Onsite
- Diversity
- Open for all genders
