Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Recklinghausen
- Working Model
- Hybrid, Onsite
Job Summary
In this position, you will manage the implementation projects for P&I Loga3HR, provide first-level support, and conduct training sessions while systematically addressing complex client inquiries.
Your role in the team
- In your role as Application Support Specialist, you will be responsible for implementation projects for various modules of a human resources software, P&I Loga3HR (e.g., employee and management portal, time and business travel management, etc.).
- As a strong partner, you will take on the first-level support for our clients and be the first point of contact for all questions regarding the software.
- To ensure a smooth process even after the introduction of new modules, you will oversee the functional administration of P&I Loga3HR.
- In collaboration with our partner, you will manage the implementation of further developments and 2nd-level support.
- As an expert in HR software, you will conduct training sessions and workshops for our clients.
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Our expectations of you
Education
- You hold a successfully completed degree in Computer Science, Business Informatics, Administrative Sciences, or a comparable qualification with relevant professional experience.
Qualifications
- A high level of customer and service orientation is among your strengths.
- You quickly grasp complex issues and derive appropriate recommendations for action. Your approach is characterized by a structured, systematic, and planned way of working.
- As part of your onboarding, recurring business trips to our IT partner OWL-IT in Lemgo will be necessary over a period of up to 6 months. A Class B driver's license would therefore be desirable.
Experience
- You have initial professional experience in application support/customer service and can therefore demonstrate strong communication skills.
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What we offer
- Permanent employment contract
- 39 hours of weekly working hours
- 30 days of vacation
- Flexible working hours
- Home office options, including technical equipment
- Monetary Bonuses: Annual Special Payment (Christmas Bonus) & Performance-Based Pay (L.O.B.)
- Asset-building benefits
- Company pension scheme
- Fair pay according to TVÖD
- Opportunities for Further Education and Training
- Shape the future instead of just watching
- Central city center location with excellent transport connections
- Free employee parking
- Various team events
- Work with Social Responsibility
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
GKD Recklinghausen
Die GKD Recklinghausen ist gemeinsamer, kommunaler IT-Dienstleister für den Kreis Recklinghausen und acht Städte des Kreises Recklinghausen. Der öffentlich-rechtliche Zweckverband betreibt moderne Softwarelösungen für die Kommunalverwaltungen und kommunalen Einrichtungen seiner Mitglieder. Moderne Technologie aus der Informations- und Telekommunikationstechnik sichert wirtschaftliche und bürgerorientierte Dienstleistungen der Kommunen und trägt zu deren Leistungs- und Zukunftsfähigkeit bei.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
IT Application Support Specialist
- Location
- Recklinghausen
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
