Job
- Level
- Experienced
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you will accompany sales processes as a technical expert for network testers and measurement technology, support solving technical issues, and conduct hands-on training sessions.
Job Technologies
Your role in the team
- Support of sales processes as a technical expert for our network testers and measurement technology solutions.
- Consulting clients on technical issues and suitable applications of our products.
- Technical assessment of customer requirements in close coordination with sales and our technical teams.
- Planning and implementation of a structured onboarding process for new clients.
- Support in the implementation, configuration, and application of our solutions in the daily work of our clients.
- Conducting practical training sessions for internal colleagues and external users.
- Analysis and resolution of technical customer issues in the areas of mobile communications, WLAN, and measurement technology - remotely and on-site as needed.
- Close coordination with sales and our technical teams for quick and sustainable resolution of customer issues.
- Recording practical experiences and customer feedback, as well as passing on relevant insights to the appropriate internal departments.
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Our expectations of you
Education
- Completed degree in Electrical Engineering, Communications Engineering, RF Engineering, or a comparable technical qualification.
Qualifications
- Understanding of radio technologies, measurement methods, and the interpretation of technical measurement results.
- Strong technical interest and willingness to immerse yourself deeply in our products and application areas.
- Enjoyment in explaining complex technical content clearly and conveying knowledge in a practical manner.
- Willingness to travel to conduct client meetings and internal and external training sessions as a trainer.
- Solution-oriented, structured, and self-responsible way of working.
- Strong customer and service orientation as well as a confident, professional demeanor.
- Excellent spoken and written German and English skills.
- Willingness to work regularly at our location in Hamburg.
Experience
- Practical experience in the RF field, ideally with mobile communications, WLAN, or comparable measurement technology.
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What we offer
- Central interface role between clients, sales, and our technical teams.
- Direct impact on the successful implementation and application of our network testers and measurement technology solutions.
- Varied activities including technical consulting, customer onboarding, training, and troubleshooting.
- Technology-driven B2B environment with sophisticated solutions for mobile communications, WLAN, IoT, energy, and industry.
- Close collaboration within a small, interdisciplinary team.
- Short decision-making paths, high degree of personal responsibility, and a pragmatic implementation culture.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Topics You Will Work On
Job Locations
About Your Employer
ENQT GmbH
ENQT GmbH, based in Hamburg, is a dynamic company specializing in innovative solutions for mobile network measurements and quality. It serves over 500 clients in Germany and Europe with measuring devices, services, and software. As an expert in "Made in Germany" technology, it places a strong emphasis on precise network testing and digitalization projects.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Field Application Engineer Network Tester & Measurement Technology
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
