Job
In this role, you will handle day-to-day IT operations for clients, manage Microsoft 365 or Google Workspace, and contribute to security projects while managing MDM for devices.
Job technologies
Your role in the team
- You'll handle day-to-day IT operations for our clients and contribute to internal security projects:
- Provision and manage users, groups, and licences in Microsoft 365 or Google Workspace.
- Onboard laptops (Windows/macOS) into MDM and coordinate remote device handovers.
- Triage first-line support tickets (password resets, access requests) and escalate complex issues.
- Run weekly maintenance checks: patch status, backup logs, security alerts.
- Document fixes and runbooks so processes are repeatable.
- Contribute to security projects (~20% of your time): CVE research and briefings, laptop hardening scripts, incident-response playbook drafts, ISO 27001 checklist development.
Our expectations of you
Qualifications
- Proven admin skills in Microsoft 365 or Google Workspace (user/group management, security policies, basic troubleshooting).
- Comfortable with MDM platforms (Intune, Jamf, or similar).
- Proficient in at least one scripting language (PowerShell, Bash, or Python).
- Strong written and spoken English; German is a plus.
- Reliable internet and a professional remote setup.
- Self-directed, comfortable working asynchronously across time zones.
- Nice to have: Microsoft 365 Certified (Administrator Expert or Endpoint Administrator).
- Google Workspace Administrator certification.
- Exposure to security frameworks (ISO 27001, SOC 2, or similar).
Experience
- 2+ years of hands-on experience in IT operations, helpdesk, or systems administration.
What we offer
- Competitive hourly rate: €12-16/hour, paid in EUR.
- Autonomy: Own your domain; we trust you to manage your work.
- Growth path: Opportunity to expand into a larger role as we scale.
- Fully remote: Async-first culture with occasional video syncs during CET-compatible hours.
Topics you will work on
Job locations
About your employer
Sacred Byte GmbH, based in Berlin, offers Managed IT Services and cybersecurity. It assists small and medium-sized enterprises in securely operating their IT infrastructure and protecting sensitive data. The services include security consulting, endpoint and network management, as well as compliance support.
- Startup
- Full Remote
- Internet, IT, Telecommunication
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