Job
In this role, you provide 2nd-level support for workplace hardware, install customized IT solutions, manage client devices, and document your work in the ticketing system while participating in projects and rollouts.
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Job technologies
Your role in the team
- You provide 2nd-level support for existing workstation hardware in an exciting IT environment of a university hospital.
- They install special software and hardware solutions in the clinical environment - precisely and reliably.
- They accompany IT projects, rollouts, and relocations, ensuring that our technical standards are maintained.
- You manage and oversee client peripheral devices such as printers, monitors, and other accessories.
- You diligently document your activities in our ticket system.
- You take turns handling on-call duties, ensuring smooth IT operations around the clock.
Our expectations of you
Education
- You have completed vocational training in the IT field - ideally as an IT specialist (m/f/d) for system integration or with a comparable IT qualification.
Qualifications
- You have solid knowledge of Windows client operating systems as well as experience with Microsoft Office applications.
- Ideally, you have already worked with software deployment systems - preferably with Microsoft System Center Configuration Manager (SCCM).
- You think analytically, work in a structured manner, are proactive, and bring a high level of self-motivation.
- Teamwork, strong communication skills, and a pronounced service-oriented mindset characterize you.
- You possess a Class B/BE driver's license and are willing to work flexibly within the hospital environment as part of the assignment.
Experience
- You have experience working with Active Directory, Microsoft core services, and TCP/IP-based networks.
- You are familiar with ticketing systems, and initial experience working in sensitive areas such as hygiene zones is also advantageous.
What we offer
- An exciting and technically challenging work environment with diverse challenges in the IT operations of a large company in an industry that is currently undergoing digital transformation.
- A team on the move with plenty of creative freedom: Contribute your ideas, actively develop processes, and shape the future of our IT together with us.
- A performance-based salary as well as attractive framework conditions.
- Flexible and family-friendly working time models with a weekly working hours of 38.5 hours.
- Part-time employment is generally possible.
- Individual training and qualification opportunities to continuously develop your professional and personal skills.
- Complimentary beverages such as coffee, cappuccino, and water.
- Attractive employee discounts with various partner companies, for example, for gyms, craft services, and other offers.
- Company bike leasing as well as the opportunity to participate in corporate and sports events and the extensive university sports programs at the universities of Kiel and Lübeck.
Benefits
Work-Life-Integration
Higher take-home pay
Job locations
About your employer
The Schleswig-Holstein University Hospital - UKSH - is one of the largest European centers of university medicine - together with the Christian-Albrechts University in Kiel and the University of Lübeck - international top research with interdisciplinary patient care and the education of doctors of future generations.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Healthcare, Social Sector
Employer reviews
- Engineering
- 3.0
- Working conditions
- 3.0
- Career growth
- 2.8
- Team culture
- 3.8
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