Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Berlin, Wunstorf, Leipzig
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you deliver technical support for surveying solutions, introduce new hardware and software, and analyze and resolve issues in collaboration with customers and partner Trimble.
Your role in the team
- Technology is for people! With this conviction, you fit perfectly into our support team, which helps customers every day with a lot of passion and commitment to get the best out of measurement solutions.
- Implement new hardware and software, assist with issues, and find solutions – you advocate for our customers.
- Specifically, it is about:
- Technical Support: Troubleshooting via phone, email, or online tools is your strength; your area of expertise is the surveying solutions of our partner Trimble.
- Deliveries and training: You make it easy for our customers and their teams to get started with new surveying solutions.
- Reliable Service: When a problem arises, you analyze very carefully what the cause is and develop sustainable solutions.
- Network and Collaboration: In technical matters, you will communicate closely with our system partner Trimble, the entire network, and our sister companies.
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Our expectations of you
Education
- Degree or technical diploma in Geodesy, Geoinformatics, or Surveying Engineering with initial relevant professional experience.
Qualifications
- Enthusiasm for technology, curiosity about new systems, enjoyment of learning, and analytical thinking.
- Persuasive personality: technically competent, personable, and communicatively convincing.
- Independent and conscientious, absolutely reliable and well-organized.
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What we offer
- Hybrid working and trust-based working hours: You can also use the company car, corporate smartphone, and laptop privately.
- 30 vacation days per year: because relaxation is beneficial.
- Training budget: so you can grow professionally and personally.
- Fixed salary and attractive bonus scheme: so that performance also pays off.
- Fitness and health program: Urban sports offer, JobRad, and screenings included.
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Benefits
Health, Fitness & Fun
Topics that you deal with on the job
Job Locations
This is your employer
AllTerra Deutschland GmbH
AllTerra Deutschland GmbH serves as a technology and service partner for the surveying and construction industry. The company provides support through surveying systems, software solutions, and services related to geodata collection, monitoring, mobile mapping, and building information modeling. It is part of the MEB Group and collaborates closely with Trimble technologies.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
Support staff surveying solutions
- Location
- Hamburg, Berlin, Wunstorf, Leipzig
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
