Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Wuppertal
- Working Model
- Onsite
Your role in the team
- Telephone advice for customers in 1st level support.
- Recording of problem cases and troubleshooting.
- Forwarding and coordination of more complex requests to 2nd level support via the ticket system.
- Documentation of error situations that have occurred.
- Installations and configuration of the IT environment.
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Our expectations of you
Education
- Completed vocational training in the IT sector or comparable qualification.
Qualifications
- Good knowledge of Microsoft servers.
- Communication skills and service orientation.
- Independent and solution-oriented working style as well as flexibility.
Experience
- First professional experience in 1st level support.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Mitarbeiter 1st Level Support
- Location
- Wuppertal
- Working Model
- Onsite
- Diversity
- Open for all genders
