Job
- Level
- Experienced
- Location
- Heidelberg
- Working Model
- Onsite
- Job Field
- BI, Project
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will enhance service processes within the SAP landscape, train international staff, analyze service key figures, and support global rollout of SAP solutions and digital tools.
Job Technologies
Your role in the team
- Process Management: You develop, optimize, and standardize service processes further, especially within the SAP system landscape.
- Consulting: You support our global service organization as a Business Expert and serve as the central point of contact for service processes, systems, and tools.
- Training: You will train new processes and applications in our international branches and support their successful implementation.
- Key Figures & Controlling: You develop, analyze, and evaluate service KPIs as well as business metrics and support global service controlling.
- Reporting: You will manage and develop our global Service Cockpit in SAP Analytics Cloud (SAC) and support service-related analyses and evaluations.
- Project work: You will work on international and strategic service projects and support the implementation and rollout of SAP ERP, SAP Field Service Management, and other digital solutions.
- IT Coordination: You assume the role of SAP and IT superuser in the Global Service and are the central contact person for the SAP key users of the international branches.
- Strategy & Development: You support the further development of our global service and IT strategy, develop digital support tools, and maintain our global Service SharePoint.
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Our expectations of you
Qualifications
- SAP skills: You have solid application knowledge in the SAP Service module as well as in SAP Field Service Management.
- Analytical skills: You work in a structured and analytical manner and maintain an overview even in complex contexts.
- Language skills: You communicate confidently in English and utilize your language skills in daily interactions with international branches. Additional foreign languages are an advantage.
- Own responsibility: You work independently, take responsibility, and proactively drive topics forward.
Experience
- ERP experience: Ideally, you have experience with other ERP systems such as Microsoft Dynamics NAV (Navision) or comparable solutions.
- Project Management: You have experience in planning, coordinating, and implementing projects in an international environment.
- Intercultural competence: You bring experience in working with international teams and diverse cultures.
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What we offer
- A secure job in a financially healthy and collectively agreed company.
- Flexible working hours within a flexitime system.
- A guided and structured onboarding for a smooth and professional onboarding experience.
- Challenging projects in an international environment.
- Ergonomic workspaces, high-quality equipment, and modern offices.
- 30 days of vacation per calendar year.
- Due to our global nature, we offer development opportunities and prospects beyond Heidelberg and Germany.
- The sustainability and solidity of a family-owned business.
- The support of a strong brand.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Higher Take-Home Pay
Food & Drink
Topics You Will Work On
Job Locations
About Your Employer
ProMinent GmbH
Die ProMinent Unternehmensgruppe mit Hauptsitz in Heidelberg ist zuverlässiger Lösungsanbieter für die Wasseraufbereitung und in der Fluid-Dosiertechnik. Mit rund 50 Niederlassungen sind wir Global Player und in über der Hälfte der Länder der Welt zuhause. Als Technologieexperten kommen wir mit unseren innovativen, sinnstiftenden Produkten rund um die Themen Wasser und Nachhaltigkeit bei zahlreichen Kunden unterschiedlicher Branchen zum Einsatz.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Engineering Industry
SAP Business Expert Service
- Location
- Heidelberg
- Working Model
- Onsite
- Diversity
- Open for all genders
