Job
- Level
- Experienced
- Location
- Rendsburg
- Working Model
- Hybrid, Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be the first point of contact for IT support, assisting with hardware and software issues, user management, and setting up PCs and mobile devices, while also documenting inquiries and participating in IT projects.
Job Technologies
Your role in the team
- First point of contact for our employees' IT questions - by phone, email, or through the ticket system.
- Support with hardware and software issues (Windows, Office 365, printers, mobile devices, etc.).
- User management in Active Directory, Microsoft 365, and other applications.
- Setup, installation, and handover of PCs, notebooks, and smartphones.
- Field service assignments at our regional facilities.
- Documentation and escalation of more complex cases to 2nd-level support.
- Participation in IT projects, rollouts, and inventory management.
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Our expectations of you
Education
- Completed training in the IT field (e.g., IT specialist in system integration) or a comparable qualification - preferably also for career starters.
Qualifications
- Good knowledge of Windows environments, Microsoft 365, and common Office applications.
- Class B driver's license and willingness to visit our facilities in the nearby area.
- Enjoyment in contact with people, patience in dealing with users, and a friendly demeanor.
- Service-oriented, structured, and solution-focused way of working.
- Interest in working in a value-oriented environment where people are at the center.
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What we offer
- Bridge Academy
- Cafeteria Model (Bridge Cafeteria)
- Flexible working hours
- Work-life balance
- Annual Employee Reviews
- Preferred consideration for daycare spots in the company's own nurseries within the municipality's community, subject to available capacity.
- Company Bike Leasing via JobRad
- Corporate Fitness (Hansefit)
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
About Your Employer
Brücke Rendsburg-Eckernförde e.V.
The non-profit organization Brücke Rendsburg-Eckernförde e.V. has been active in Rendsburg since 1984. With over 1,300 employees, the organization offers a wide range of support and services for people of all ages. As one of the larger employers in the region, the association is committed to mental health and social inclusion.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
1st-Level IT Support
- Location
- Rendsburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
