Job
In this role, you plan and conduct systematic and automated tests, validate software, troubleshoot bugs, create test cases, and serve as a liaison between support and development teams.
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Job technologies
Your role in the team
- Independent planning, coordination, and execution of all necessary systematic and automated hardware and software tests, e.g., document reviews, unit tests, API-level tests, integration tests, and system tests.
- Validation of supplier software and reproduction of bugs in test environments.
- Review and rollout of patches, as well as conducting code reviews.
- Creation of test cases for software integration, installation, usability, and performance testing, as well as participation in requirements and test case reviews.
- Interface between 1st-level support and development (3rd-level support).
- Prioritization of issues and preparation of software releases.
- Technical analysis, including via remote support, and diagnosis of database or configuration errors.
- Handling complex issues escalated from 1st-level support.
- Methodical root cause analysis and identification of the responsible domains for troubleshooting (hardware, software, embedded software).
- Creation and maintenance of documentation in collaborative knowledge base systems (e.g., Jira, Confluence).
Our expectations of you
Education
- Completed technical training in computer science, software engineering, or a comparable field, as well as completed further training, e.g. as an IT specialist, technician, or with a comparable qualification.
Qualifications
- In-depth knowledge of analyzing complex hardware and software issues.
- Confident use of testing methods and processes, including the creation, execution, and documentation of tests.
- Excellent communication and problem-solving skills, along with a high degree of independence and a strong sense of responsibility.
- A structured and analytical approach to work combined with a strong technical understanding throughout the entire development process.
- Good written and spoken German and English skills round out your profile.
Experience
- Several years of relevant professional experience in a similar role.
- Experience in technical analysis via remote support, as well as diagnosing database or configuration errors, is desirable.
- Experience in automated frontend testing.
What we offer
- Attractive compensation package in accordance with collective bargaining agreements.
- Exciting tasks in a collegial and motivated team.
- A secure job in a family-run international company with over 100 years of history.
- Varied responsibilities and plenty of opportunities to shape your role.
- Flexible working hours.
- Policy on mobile working.
- Flat hierarchies and fast decision-making.
- Comprehensive onboarding with intensive product training.
- Various special offers through Corporate Benefits.
- Free parking available.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
BKS GmbH, established in 1903 in Solingen, is a reputable company specializing in locking and security technology, known for its high-quality locks and customized security solutions.
- Established Company
- Onsite, Hybrid
- Industry, Production
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