Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 42.215 to 92.454€ gross/year
- Location
- Tettnang
- Working Model
- Onsite
Job Summary
In this role, you handle IT requests in first-level support, resolve hardware and software issues, manage user rights, and assist with software distribution and training sessions for employees.
Job Technologies
Your role in the team
- First-level support for all administrative areas (e.g., town hall, daycare centers, municipal depot)
- Acceptance, prioritization, and processing of IT requests (Helpdesk, phone, email)
- Analysis and resolution of hardware and software issues in the client environment
- Setup, installation, and support of IT workstations, notebooks, printers, and mobile devices
- User and Rights Management (e.g., Active Directory)
- Support with software deployment, updates, and standardization
- Contribution to the further development of our IT documentation and knowledge base
- Support for digitization projects in administration
- Preparation and regular implementation of IT training measures for employees in administration
- Collaboration with external IT service providers and specialized system vendors
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Our expectations of you
Education
- A completed apprenticeship as an IT specialist for system integration (m/f/d) or a comparable IT qualification.
Qualifications
- Basic understanding of networks and IT workstation infrastructure
- Enjoy solving problems calmly, in a structured manner, and with a solution-oriented approach.
- Strong communication skills - even with non-technical users
- Teamwork and Reliability
- Class B driver's license
Experience
- Solid knowledge of Windows environments (especially Active Directory), experience with Linux systems is desirable
- Experience in IT support or helpdesk
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What we offer
- Work with a direct social contribution
- A secure and permanent full-time employment (39 hours/week) in the public sector
- A salary up to pay grade 9b TVöD with additional collective agreement benefits
- A company pension scheme (supplementary pension) with an employer contribution of approximately 97%
- An annual bonus payment for above-average performance
- Annual distribution of a year-end bonus
- Allowance for asset-building benefits
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Job Locations
About Your Employer
Stadt Tettnang
The city of Tettnang is a significant employer in the region, known for its long tradition and modern working conditions. It offers a variety of positions, from apprenticeships to professional roles, emphasizing teamwork and a positive work atmosphere.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Public Service, Unions
IT service specialist
- Salary
- 42.215 to 92.454€ gross/yearEstimated net salary based on the gross salary in the job ad using tax class I.28.118 to 54.501 € net/year · Tax class I
- Location
- Tettnang
- Working Model
- Onsite
- Diversity
- Open for all genders
