Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Part Time/Full Time
- Contract Type
- Freelancer
- Location
- Gelsenkirchen
- Working Model
- Onsite
Job Summary
In this role, you administer the IT infrastructure and assist in the maintenance and development of systems, networks, and cloud solutions, while providing support for the IT department leadership in their absence.
Job Technologies
Your role in the team
- As an IT System Administrator / Deputy Head of IT Department (m/f/d), you will assume a versatile key role in our IT team.
- They work together with the IT department management to ensure a stable, secure, and future-proof operation of our IT infrastructure and represent it in a professional and organizational capacity in their absence.
- You manage, support, and develop our IT infrastructure in the hospitality establishments and administrative units, including network, cloud, and workstation environments.
- Together with the IT department management, you ensure the secure, stable, and available operation of the IT systems and maintain comprehensible documentation.
- In the absence of the IT department head, you will assume professional and organizational representation and coordinate ongoing tasks, priorities, and external service providers.
- You manage our network environment based on Ubiquiti UniFi as well as firewalls, internet connections, and cross-site IT components.
- You manage our client and workstation systems on Windows and macOS, user software, communication solutions, as well as notebooks, smartphones, and tablets.
- You manage user accounts, permissions, devices, and access in our cloud-based IT systems and assist with the maintenance of our Microsoft 365 environment.
- They oversee the provisioning of all IT equipment from planning and procurement to setup, handover, and documented return.
- They analyze and troubleshoot issues, perform maintenance and optimizations, and develop sustainable solutions for recurring technical problems.
- You ensure the stability of our operational systems, particularly cash register, payment, booking, reservation, and order systems, and support their implementation and further development.
- They contribute to IT projects, digitization, AI, and automation initiatives, and bring their own suggestions for improvement.
- They support and train employees on technical systems and software solutions and serve as a service-oriented point of contact for the departments and restaurants.
- They coordinate external IT service providers as needed and are occasionally also present at our other locations in NRW.
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Our expectations of you
Education
- You have completed training as an IT specialist for system integration, hold a degree in the IT field, or possess an equivalent qualification.
Qualifications
- You have good knowledge in the areas of network administration, IT security, firewalls, endpoint management, as well as Windows and ideally macOS environments.
- You work independently, in a structured and solution-oriented manner, set sensible priorities, and keep an overview even when handling parallel requirements.
- You enjoy taking responsibility, can coordinate tasks and service providers, and interact with different contacts in a confident and professional manner.
- They are characterized by team spirit, a strong service orientation, and clear, audience-appropriate communication.
- You are willing to participate in scheduled on-call duty and occasionally undertake business trips to our facilities when necessary.
- You possess a Class B driver's license.
Experience
- You have several years of professional experience in system administration and feel comfortable in a generalist IT role with a broad range of responsibilities.
- Experience with Microsoft 365, such as Entra ID, Exchange Online, SharePoint, Intune, or Defender, is advantageous but not a prerequisite for specialization.
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What we offer
- A permanent employment contract in full-time or part-time in an expanding company.
- An above-average and competitive salary.
- Independent, challenging work with a broad range of tasks and opportunities for co-creation.
- Exciting collaboration in a highly motivated and collegial team.
- Flat hierarchies, short decision-making paths, and an open communication culture.
- Modern workplaces in a dynamic environment.
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Topics You Will Work On
Job Locations
About Your Employer
Xiao Gruppe
The XIAO Group is a family-owned company active in the real estate and gastronomy sectors. It develops and manages commercial properties in North Rhine-Westphalia and is known for its Asian experiential gastronomy. With a focus on restaurant locations and new construction projects, the group is recognized as an established provider in Germany.
Description
- Company Type
- Established Company
- Industry
- Construction, Real Estate, Building Services
IT System Administrator / Deputy Head of IT Department
- Location
- Gelsenkirchen
- Working Model
- Onsite
- Diversity
- Open for all genders
