Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Technologies
Your role in the team
- Taking over user support, including setting up and maintaining the hardware as well as implementing the 2nd and 3rd level for the applications.
- Clarification of support cases.
- Processing of tickets as well as classification and analysis of fault reports, including documentation of error situations that have occurred.
- Installation and configuration of workstations (hardware and software for PCs, laptops and mobile devices).
- Optimization and further development of the IT infrastructure.
This text has been machine translated. Show original
Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or comparable qualifications.
Qualifications
- Network knowledge and confident use of ticket systems.
- Navision and programming knowledge is an advantage.
- High technical affinity and analytical thinking skills.
Experience
- Several years of professional experience in IT support as well as experience with different browsers and a good understanding of technology.
This text has been machine translated. Show original
Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Support Specialist
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
