Job
In this role, you are the go-to person for users facing IT issues, analyzing and resolving technical problems, managing IT infrastructure, and optimizing IT services and automation processes.
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Your role in the team
- You are the primary contact for our users regarding IT questions and technical issues, providing support via phone, in person, and through remote access.
- Analyze, prioritize, and independently handle incoming support requests, ensuring quick and sustainable problem resolution.
- They manage our IT infrastructure with Microsoft 365, Active Directory, servers, clients, as well as network and security solutions.
- As an interface between users and departments, you coordinate the processing of tickets and support the optimization of our IT services.
- Together with the specialist departments, you drive the digitalization and automation of laboratory processes and support the integration of laboratory devices.
- Furthermore, you will actively participate in IT projects, rollouts, and the further development of our system landscape.
Our expectations of you
Education
- You have completed training in the IT field, for example as an IT specialist for system integration, or possess a comparable qualification.
Qualifications
- Good knowledge of Microsoft Windows, Microsoft 365, and Active Directory.
- Ideally, you have knowledge in virtualization, network technologies, and IT security.
- You work solution-oriented, structured, and independently, and convince with your communication skills and service orientation.
- Team spirit. Reliability and a high quality standard complete your profile.
Experience
- You already have experience in IT support, system administration, or a comparable position.
What we offer
- Your time is valuable - shape your workday flexibly according to your needs.
- We support you in wealth accumulation with attractive subsidies for asset-building benefits.
- We take care of your future: With our framework agreement, we sustainably support your retirement planning.
- Save with exclusive employee discounts at over 400 partners.
- Plan for the long term with a secure, permanent employment contract from the outset.
- Shape the future with us - we provide space for responsibility and personal initiative.
- Exchange and dialogue among professionals to provide relevant solutions for environmental protection.
Benefits
Higher take-home pay
Work-Life-Integration
Health, fitness & fun
Food & drink
Topics you will work on
Job locations
About your employer
At REMONDIS, we believe in the power of ideas. We turn waste into valuable resources, biomass into energy, and water into life. With more than 30,000 employees worldwide, we develop holistic solutions that balance progress with resource conservation. Together, we can make a difference, again and again, all over the world.
- Established Company
- Onsite, Hybrid
- Power Sector, Economy
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