Logo E.ON

Student Assistant User Support

Job

  • Level
    Junior
  • Job Field
    IT, Support
  • Employment Type
    Part Time
  • Contract Type
    Temporary employment
  • Location
    Hamburg
  • Working Model
    Onsite
  • Job Summary

    In this role, you prepare new computers for employees, maintain the order tool, analyze issues, create presentations, and identify automation potentials.

    Job Technologies

    Your role in the team

    • As a working student in EGS IT User Services, you will gain exciting insights into the real IT and service processes of a large company.
    • In this role, you will take on independent responsibilities with visible impact and become part of a team that actively involves and supports you.
    • Assist with onboarding: You prepare new computers for our new joiners and ensure a smooth start in the company.
    • Keep an eye on backlog & quality: You maintain our order tool and ensure that disturbances and orders are properly documented and recorded with high quality.
    • Monitoring & Analysis: You analyze disruptions, prepare data for prioritization rounds, and thereby support informed decision-making within the team.
    • Documentation & Presentation: You create structured presentations, concisely summarize workshops, and record results clearly and comprehensibly.
    • Automation & Reporting: You identify automation potentials and implement them using Power Automate.
    • Additionally, you assist in visualizing key figures in Power BI.
    • Feedback & Process Optimization: You analyze the needs of our employees (e.g., through surveys) and derive concrete measures to continuously improve processes, IT environment, and work tools.

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    Our expectations of you

    Education

    • You are currently enrolled in a Bachelor's or Master's program in Business Informatics, Computer Science, Business Administration with a focus on Digitalization, or a comparable course of study.

    Qualifications

    • A structured, meticulous work approach and high reliability characterize you.
    • And you can keep things running and enjoy delving into problems and presenting them clearly.
    • You present yourself as a strong communicator in both spoken and written form and demonstrate a professional approach when dealing with internal and external contacts.
    • You have a strong affinity for digital tools and an interest in automation and digital transformation.
    • You have excellent German language skills (at least C1 level), communicate effortlessly in English, and are willing to undertake occasional business trips within Germany.

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    What we offer

    • We offer you a modern working environment with flat hierarchies, agile working methods, and room for new ideas.
    • You have a variety of options to shape our corporate culture.
    • You will experience a culture of informal addressing and a collaborative environment based on mutual respect with us.
    • We promote autonomous action.
    • You have extensive opportunities for personal development.
    • We offer you attractive support for part-time and personal further training.
    • You have the opportunity to work with the latest technology trends and drive innovation.
    • You can expect from us: flexible working hours, a 37-hour workweek, and 30 days of vacation, with a combination of home office and on-site presence.
    • Travel time is considered paid working time for us.
    • Parental leave for mothers and fathers is completely normal for us.
    • We offer numerous internal health programs, a high-quality canteen with discounted meal prices, and access to the family service (e.g., support in finding childcare options).

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    Benefits

    Health, Fitness & Fun

    Work-Life-Integration

    More net

    Food & Drink

    Topics that you deal with on the job

    Job Locations

    • Location Hamburg

      Germany

    This is your employer

    E.ON

    E.ON

    At E.ON, we are committed to making the energy world more efficient and intelligent. Through innovative customer solutions and unique energy networks, we can improve the quality of life for people around the world. Our headquarters is in Essen, from where we coordinate our international activity.

    Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Power Sector, Economy
  • Employer reviews

    by devworkplaces.com

    Total

    (1 Review)
    3.3
    • Culture

      3.5
    • Workingconditions

      4.0
    • Career Growth

      3.2
    • Engineering

      2.7
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    Logo E.ON

    Student Assistant User Support

    Location
    Hamburg
    Working Model
    Onsite
    Diversity
    Open for all genders

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