Job
- Level
- Junior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Apprenticeship
- Location
- Leipzig
- Working Model
- Onsite
Job Summary
In this apprenticeship, you assist IT users with hardware and software inquiries, independently analyze issues, and document incidents in the ticketing system. You will also participate in IT projects to optimize the hospital information system.
Job Technologies
Your role in the team
- Support for IT users in hardware and software environment (e.g., client, Outlook, hardware, and network)
- Independent analysis and resolution of simple to complex issues.
- Receiving IT incident reports and user inquiries from the entire corporate group via phone and email (1st and 2nd level support)
- Documentation of incidents in the ticket system
- Support and further development of clinical applications
- Participation in IT projects to optimize our Hospital Information System (HIS)
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Our expectations of you
Education
- Good A-levels or a very good secondary school diploma
Qualifications
- Strong mathematical/technical understanding
- Enthusiasm for hardware and software as well as networking technologies
- Teamwork skills, communication skills, and a quick grasp of concepts
- Independent and responsible work
- Structured, goal- and service-oriented working style
Experience
- Initial experience in installing and configuring PCs
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What we offer
- An interesting and challenging role in a committed and motivated team
- Structured onboarding in a diverse range of tasks
- Opportunity for personal and professional development
- An attractive compensation
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Job Locations
About Your Employer
Klinikum St. Georg gGmbH
Das Klinikum St. Georg ist mit über 3.500 Mitarbeitern (St. Georg Unternehmensgruppe) an verschiedenen Standorten in und um Leipzig das zweitgrößte Krankenhaus der Stadt. Als leistungsstarker Schwerpunktversorger sind wir regional und überregional für viele Menschen das Krankenhaus der Wahl, wenn es darum geht, sich einer Behandlung zu unterziehen. Auch das Wohl der eigenen Mitarbeiter liegt dem Klinikum St. Georg in Leipzig am Herzen. Das St. Georg sorgt mit vielfältigen Angeboten und Leistungen für ein attraktives Arbeitsumfeld und ein positives Arbeitsklima.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Healthcare, Social Sector