Job
- Level
- Experienced
- Job Field
- IT, Support, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Summary
In this role, you will plan and manage complex IT infrastructure projects, conduct migrations, and implement virtualization solutions and backup concepts. You will analyze existing systems and provide support in 3rd-level troubleshooting.
Job Technologies
Your role in the team
- Planning, implementation, and management of complex IT infrastructure projects
- Introduction and migration of network and firewall environments
- Server and Storage Migrations (on-premises, hybrid, cloud)
- Implementation of virtualization projects (Hyper-V, VMware, Citrix Hypervisor)
- Introduction and hybrid deployment of Exchange Server and Microsoft 365
- Implementation of VoIP and Teams telephony solutions (3CX, Microsoft Teams)
- Development and implementation of backup and disaster recovery concepts (Veeam)
- Modernization and expansion of data center environments
- Analysis of existing IT infrastructures and development of customized solutions
- Installation, configuration, and administration of complex network, server, and cloud systems
- Support for server hardware (e.g., Lenovo), NetApp systems, and Citrix/Netscaler.
- Support in 3rd-level support for complex inquiries and escalations
- Thorough documentation as well as project handover to clients and internal teams
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Our expectations of you
Education
- Completed vocational training or degree in the IT field
Qualifications
- Excellent knowledge in the following areas: networking, firewall, routing (e.g., WatchGuard, Aruba, Cisco), Windows Server 2019/2022/2025 (AD, DNS, DHCP, Hyper-V, PKI, IIS, SQL, NPS), virtualization (Hyper-V, VMware, Citrix Hypervisor), Exchange Server including hybrid deployments to Microsoft 365, Microsoft 365 (Exchange Online, Entra ID/Azure AD, SharePoint, Teams), backup solutions (Veeam)
- Analytical, structured, and solution-oriented working style
- High level of initiative, strong communication skills, and enjoyment of project work
- Driver's license Class B
Experience
- At least 5 years of professional experience with an IT service provider or system house.
- Extensive experience in planning, implementing, and operating complex IT infrastructures.
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What we offer
- The Ditcon GmbH is an established IT system house with locations in Cologne and Herne.
- We serve medium-sized companies in the Rhineland, Ruhr Area, and nationwide with IT services, IT security, AI software solutions, and modern office communication.
- At Ditcon, you can expect a respectful environment, short decision-making processes, and a setting where commitment and responsibility are valued.
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Topics that you deal with on the job
Job Locations
This is your employer
GFC Global Founders Capital GmbH
Eine globale Erfolgsbilanz bei der Unterstützung von Gründern während des gesamten Lebenszyklus - Vom Tag Null bis zu allen Wachstumsphasen unterstützen wir unsere Gründer durch unsere Plattform. Wir haben Unternehmer vom Serien-Seed bis zum Börsengang auf allen Kontinenten unterstützt.
Description
- Founding year
- 2013
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Banking, Finance, Insurance
IT Project Technician / IT Technician 3rd-Level Support
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
