Job
In this role, you will manage and resolve IT support requests, assist employees with hardware and software issues, and handle the maintenance and replacement of IT devices.
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Job technologies
Your role in the team
- Acceptance, processing, and documentation of IT requests in first-level support.
- Setup, maintenance, and replacement of PCs, notebooks, printers, and mobile devices.
- Support for employees with hardware and software issues as well as user and permission management (e.g., Microsoft Active Directory).
- Monitoring of IT systems with CheckMK, analysis, and resolution of simple network issues.
- Support in the management and further development of the network infrastructure.
Our expectations of you
Education
- Completed training as an IT specialist for system integration or a comparable qualification.
Qualifications
- Good knowledge of Microsoft Windows, Microsoft 365, and Active Directory.
- Basic knowledge of network technology (TCP/IP, VLANs, switches, WLAN, DHCP, DNS).
- Strong service orientation, team spirit, good communication skills, as well as a structured and independent way of working.
Experience
- Initial professional experience in IT support and familiarity with CheckMK are advantageous.
What we offer
- Become part of our motivated and friendly team, where long-term collaboration is highly valued.
- In addition, you can expect an interesting and varied range of tasks.
- We offer you a responsible job where your professional and personal strengths matter.
- Time for relaxation is important - we offer you 29 days of vacation.
- Start planning now - we will support your future financially.
- As a benefit for your job, you can expect an attractive corporate fitness program – so you stay fit and healthy.
- Thanks to attractive bicycle leasing offers, switching to cycling becomes even easier.
- To advance your career, you will find numerous training opportunities in our academy - both online and in person.
- Through our employee discounts, you benefit from great prices on products from our range.
- With our participation model, we give you the opportunity to share in the company's success, among other benefits.
Benefits
Higher take-home pay
Food & drink
Health, fitness & fun
Work-Life-Integration
Job locations
About your employer
As the holding company of GC-GRUPPE, CORDES & GRAEFE KG is the market leader in German wholesale for home technology. We provide the over 20,000 employees in Germany and 16 other countries with the required information, materials and services so that the 150 medium-sized companies can operate smoothly.
- 250+ Employees
- Established Company
- Onsite, Hybrid
- Industry, Production · Trade
Employer reviews
- Career growth
- 3.0
- Engineering
- 2.7
- Team culture
- 3.0
- Working conditions
- 3.2
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