Job
In this role, you will support the reliable operation of over 1,000 RHEL workstations, perform troubleshooting, implement sustainable solutions, and collaborate closely with interdisciplinary teams.
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Your role in the team
- As a RHEL Linux Support Engineer, you will support one of the world's largest semiconductor test and measurement environments based on Red Hat Enterprise Linux.
- You will work closely with R&D engineers, the Linux platform team, the customer support team, and end users to ensure the reliable operation of more than 1,000 Linux workstations deployed as bare-metal and virtualized systems.
- The workstations are a critical part of the R&D product development environment and are also delivered to customers as controller systems for the V93000 test platform.
- The role combines Linux administration, troubleshooting, user support and continuous platform improvement.
- Provide 2nd and 3rd level support for Linux-based R&D and customer workstation environments.
- Troubleshoot and resolve complex issues related to RHEL, hardware, virtualization, networking, and software installations.
- Analyze and drive resolution of customer and internal escalation cases (“Yellow Flag” investigations).
- Support software releases, platform updates and integration activities.
- Work closely with R&D, platform and infrastructure teams to identify root causes and implement sustainable solutions.
- Maintain workstation configurations and ensure compliance with platform standards.
- Create and maintain technical documentation, knowledge base articles, and troubleshooting guides.
- Contribute to automation initiatives that improve operational efficiency and user experience.
Our expectations of you
Education
- University degree in Computer Science, Information Technology, Engineering, or a comparable qualification.
Qualifications
- Proven Linux troubleshooting and system administration skills.
- Good understanding of virtualization technologies and enterprise workstation environments.
- Solid networking knowledge including TCP/IP, DNS, DHCP and security fundamentals.
- Strong analytical and problem-solving capabilities.
- Customer-oriented mindset with excellent communication skills.
- Ability to work independently while collaborating effectively within international teams.
- Professional English skills; German is an advantage.
- Familiarity with ticketing systems and incident management processes.
- Understanding of software development workflows and release processes.
Experience
- Strong hands-on experience with Red Hat Enterprise Linux (RHEL).
- Experience with Bash, Python, or similar scripting languages.
- Experience supporting large-scale Linux workstation environments.
- Experience with configuration management and automation tools.
What we offer
- A permanent position in an exciting and growing team.
- Flat hierarchies and flexible working hours.
- Professional training and excellent development opportunities.
- Attractive salary, a subsidy for the Deutschlandticket, bike leasing, and an EGYM Wellpass membership.
- Regular team and company events.
Benefits
Health, fitness & fun
Higher take-home pay
Work-Life-Integration
Topics you will work on
Job locations
About your employer
At Embedded Software Solutions, we pride ourselves on our competent experts, customer-specific solutions, and professional services. We are a leading provider of software development and ATE engineering for the semiconductor, railway, automotive, and telecommunications industries.
- 2008
- English
- Established Company
- Onsite, Hybrid
- Internet, IT, Telecommunication
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