Level
Junior
Location
Berlin
Working Model
Onsite
Job Field
IT, Support
Employment Type
Part Time
Contract Type
Internship / school internship

Job Summary

In this role, you will set up PC and notebook workstations, troubleshoot user issues with Microsoft 365, process requests in the ticketing system, manage IT hardware, and assist with onboarding and offboarding.

Job Technologies

Microsoft 365

Your role in the team

Setup of PC and notebook workstations including installation of standard software and peripherals.
Primary contact for users regarding hardware and software issues, especially related to Microsoft 365 (Outlook, Teams).
Acceptance, documentation, and processing of requests in the ticket system as well as forwarding complex disruptions to the IT administration.
Issuance, return, and inventory management of IT hardware as well as support during onboarding and offboarding of employees.

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Our expectations of you

Education

Enrolled studies in Computer Science, Business Informatics, or a comparable technical field.

Qualifications

Good analytical skills, quick comprehension, and creativity in finding solutions.
Resilience, reliability, flexibility, and loyalty.
Proficient in Microsoft 365.

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