Job
- Level
- Senior
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Bonn
- Working Model
- Onsite
Job Summary
In this role, you will provide technical support, assist users with hardware and software issues, conduct maintenance and training sessions, all while optimizing IT processes and managing client installations.
Job Technologies
Your role in the team
- Responsibility for providing technical support as well as professional and expert assistance to users in software and hardware topics.
- Inspection of technical equipment and, if necessary, scheduling of maintenance work.
- Procurement, inventory management, and configuration of IT equipment.
- Handling complex problems, including compliance with and further development of IT processes.
- Assumption of installation and administration of clients as well as conducting training sessions and workshops for employees.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) for system integration or comparable qualifications.
Qualifications
- Excellent knowledge of operating systems and application software.
- Knowledge of Windows clients, including Linux.
- Solution- and service-oriented working style as well as strong communication skills and team spirit.
Experience
- Extensive professional experience in the IT sector or customer support as well as in network administration.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
Senior Helpdesk Supporter
- Location
- Bonn
- Working Model
- Onsite
- Diversity
- Open for all genders
