Job
- Level
- Senior
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Job Field
- IT, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will develop scalable and reliable infrastructure automation, implement reliability standards across 170+ applications, and lead large initiatives to enhance incident response and observability.
Job Technologies
Your role in the team
- We are looking for a Senior Site Reliability Engineer to join our SRE team dedicated to platform reliability within Platform Engineering.
- Your mission will be to ensure Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives.
- You will work within a team driving reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.
- Working in the tech team at Doctolib means taking ownership of critical systems, driving reliability improvements end-to-end, and partnering closely with product and engineering teams to enable fast, safe delivery.
- Build and maintain infrastructure automation and infrastructure-as-code at scale, with a strong focus on consistency, reliability, and developer experience across 170+ applications.
- Identify and lead large-scale cross-cutting reliability initiatives, including improvements to incident detection, response, and postmortem analysis capabilities.
- Design, build, and improve infrastructure components that support reliability, scalability, and observability across the platform.
- Define and drive SLOs, error budgets, and alerting standards across multiple product teams.
- Take part in the on-call rotation, and actively contribute to improving our on-call experience by reducing noise and ensuring actionable telemetry.
- Partner with software engineering teams to embed reliability practices early in the development lifecycle.
Our expectations of you
Qualifications
- Are comfortable with at least one scripting or programming language (Python, Go, Ruby...) for automation.
- Are fluent in English.
- Have implemented and operated SLIs, SLOs, and error budgets in production.
- Appreciate working in regulated environments, healthcare, fintech, or similar. At Doctolib, data privacy and compliance are part of every engineering decision: you'll live it here from day one.
- Care about reliability enablement, golden paths, runbooks, shared libraries.
Experience
- Have solid hands-on experience (5y+) in a Site Reliability Engineering role within a large-scale, multi-team production environment.
- Have proven experience with cloud platforms such as AWS, GCP, or Azure.
- Have strong experience with containerization and orchestration technologies, Kubernetes is a must, its deployment and scaling strategies ecosystem.
- Have experience working closely with software engineering teams to co-design reliable systems.
- Have hands-on experience with infrastructure as code, particularly Terraform, applied in real production contexts.
- Have experience managing on-call rotations and leading incident response in high-stakes environments.
- Have experience with GitOps workflows (ArgoCD, Helm).
What we offer
- A Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib.
- 28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days).
- Work from abroad for up to 10 days per year thanks to our flexibility days policy.
- Company health insurance with great supplementary benefits through our partner Allianz.
- Company pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period).
- The Doctolib Parent Care program, which includes one month additional parental leave and much more.
- Enrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth.
- Free mental health and coaching services through our partner Moka.care.
- Subsidized sports membership through our partner Urban Sports Club.
- A flexible workplace policy offering both hybrid and office-based mode.
- Alongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit.
- For caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support.
- Relocation support in case of international mobility.
- Access to the best AI tools for coding, development and dedicated training.
Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Doctolib
Doctolib is an innovative company in the digital health sector that offers a platform for organizing medical appointments. It supports both doctors and patients in optimizing the appointment management process and improving communication.
Description
- Company Type
- Startup
- Working Model
- Hybrid, Onsite
- Industry
- Healthcare, Social Sector
Senior Site Reliability Engineer
- Location
- Berlin
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
