Job
- Level
- Experienced
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Anrath
- Working Model
- Onsite
Job Summary
In this role, you are responsible for the administration and development of server, network, and storage solutions. You will handle 2nd level support requests, configure Windows and Linux environments, and implement backups.
Job Technologies
Your role in the team
- 2nd level system troubleshooting
- Responsibility for the topics of servers, storage, virtualization, backup, clients, and network.
- Installation/Configuration of Windows
- Monitoring of technical platforms
- Administration, operation, and further development of IT
- Planning and design of IT infrastructures
- Administration of Windows environments
- Administration of Office 365
- Administration of Linux / Docker environments
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Our expectations of you
Education
- You have successfully completed an IT apprenticeship or a comparable degree.
Qualifications
- You are confident in handling IT infrastructures such as servers and clients.
- Ideally, you already have knowledge of Voice Over IP telephony.
- You impress with meticulousness, creative problem-solving, and a professional demeanor towards clients.
- You have native-level proficiency in German and good spoken and written English skills.
- Independent, self-directed work is not unfamiliar to you.
- You are confident in the administration of Windows networks.
- VLAN, firewall, WLAN are not foreign words to you.
- Linux, Docker environments ideally complement your profile.
- You feel at home in the IT industry and enjoy working in a small team as well as independently.
- You love new challenges and approach problem-solving creatively and solution-oriented.
- Your calm demeanor helps you resolve problems satisfactorily and approach the customer objectively.
- Nothing will make you sweat when working in the Helpdesk.
- Do you look beyond the horizon? Do you have good organizational skills and enjoy working independently while always keeping an eye on what matters most?
Experience
- You have experience in providing firewalls, virtual infrastructures, and in configuring and migrating networks.
- You have experience with monitoring and ticket systems and the information derived from them.
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What we offer
- A workplace in a pleasant atmosphere
- A company car can be part of the contract as needed.
- A company mobile phone is also part of the contract or alternatively a subsidy for the use of a private mobile phone.
- Regular team events because fun and camaraderie should not be neglected alongside work.
- The opportunity for regular further training with needs-based courses either in-house or with service providers.
- Working hours within a pleasant framework
- Company pension scheme
- Group health insurance
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Topics that you deal with on the job
Job Locations
This is your employer
IT-Guard GmbH
IT-Guard GmbH, based in Willich, is an IT system house and service provider that focuses on the needs of small and medium-sized enterprises. They offer comprehensive solutions in the areas of hardware, software, networks, IT security, and cloud services. The company positions itself as a reliable partner for planned and secure IT environments.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Internet, IT, Telecommunication