Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Cologne
- Working Model
- Onsite
Job Technologies
Your role in the team
- Support for all employees in all IT-related matters.
- Error analysis and troubleshooting.
- Authorization and access setup for the IT infrastructure as per specifications.
- Installing and configuring PCs and notebooks.
- Ensuring network and server operational readiness.
- Administration and support of clients and network components.
- Conception and implementation of IT service management processes, roles and functions.
- Coordination of external service providers.
- Participation in IT projects.
- Definition, creation and regular presentation of key performance indicators and reports to ensure the agreed service levels and quality.
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist (m/f/d) in system integration or comparable qualification.
Qualifications
- Good knowledge of Windows client operating systems and troubleshooting in Windows environments.
- Basics of Windows server operating systems, network and telecommunications technology, and mobile device management.
- High affinity for IT as well as a systematic and process-oriented way of thinking and working.
- Strong customer and service orientation as well as high problem-solving skills.
- Structured, independent and conscientious way of working.
- A high degree of communication skills, consulting skills and a hands-on mentality.
Experience
- Initial professional experience in a comparable position.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Aschert & Bohrmann GmbH
Aschert & Bohrmann GmbH is an experienced recruiting agency specializing in personnel selection and placement. Its strong team ensures competent advice and quick filling of positions.
Description
- Company Type
- Recruiting Agency
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Recruitment Agency
IT Service Manager
- Location
- Cologne
- Working Model
- Onsite
- Diversity
- Open for all genders
