Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Höchstadt a.d.Aisch
- Working Model
- Onsite
Job Summary
In this role, you will handle user inquiries in 2nd level support, coordinate tasks in the ticketing system, train users, and administer VMware applications, as well as client management and mobile device management.
Job Technologies
Your role in the team
- Helpdesk troubleshooting via phone, remote, and on-site support
- Creation, assignment, and coordination of tasks in the ticketing system
- Client Management Administration
- Conducting user training sessions
- Monitoring, expansion, and documentation of IT facilities
- Administration of VMware/Omnissa Horizon View applications
- System and application virtualization
- Mobile Device Management
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Our expectations of you
Education
- Completed specialized vocational training, e.g., IT Specialist for System Integration
Qualifications
- Good knowledge of Microsoft operating systems within network environments as well as in MS Office products
- Proficient in German and English, both written and spoken
- Performance and Service Readiness
- Structured working approach and flexibility
Experience
- Several years of professional experience in the IT sector
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What we offer
- Flat hierarchies and involvement in decision-making processes
- Modern working time models with flexible hours and remote work
- 30 days of vacation per year and special leave days
- Company pension scheme and additional social benefits
- Development opportunities with training programs
- Good transport links and parking facilities
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Benefits
Work-Life-Integration
Job Locations
About Your Employer
IMO Holding GmbH
IMO Holding GmbH is an established company in the metal industry, known for its high-quality large rolling bearings and swivel connections used across various sectors.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production
User support employee - 2nd level
- Location
- Höchstadt a.d.Aisch
- Working Model
- Onsite
- Diversity
- Open for all genders
