Job
- Level
- Experienced
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Kassel
- Working Model
- Onsite
Your role in the team
- With us, you can advance digitalization in the healthcare industry.
- You are the first point of contact for our clients and support them via phone, ticket system, and email.
- You provide personalized and comprehensive answers to all questions regarding medatixx billing software and the mediDOK® image and document archive.
- You organize and resolve customer inquiries efficiently and purposefully.
- You ensure that our clients receive the support they need at all times.
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Our expectations of you
Education
- You have a background in business administration, information technology, or medicine, or hold a comparable degree.
Qualifications
- You are happy when you have contact with clients and can help them to analyze and address their concerns in the best possible way.
- You are enthusiastic about working with IT as well as engaging directly with doctors and medical professionals.
- You are a strong communicator and consistently demonstrate empathy to understand the needs of your counterpart and to assist them in the best possible way.
- You possess a quick grasp of concepts and a strong analytical mindset.
- You place a high value on quality and are characterized by a confident, customer-oriented demeanor.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Starke + Reichert GmbH & Co. KG
Starke + Reichert GmbH & Co. KG is one of Germany's leading IT system houses and is traditionally a specialist for holistic IT solutions, digitization, printing and copying solutions and a competent office partner.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Trade
Supporter E-Health Solutions
- Location
- Kassel
- Working Model
- Onsite
- Diversity
- Open for all genders
