Job
- Level
- Experienced
- Job Field
- IT, Application, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Salary
- 60.000 to 70.000€ gross/year
- Location
- Munich
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you are the technical contact for the Huawei Digital Power Field Service Team, analyzing technical challenges and assisting with the installation and troubleshooting of PV systems.
Your role in the team
- As a Technical Advisor (m/f/d), you will work exclusively on the Huawei Digital Power brand and serve as the central technical contact for our Field Service Team.
- You serve as a specialist role between project management and Field Force, without personnel responsibility, and form the direct technical interface to Huawei.
- Your responsibilities include: You are the technical contact person for the Field Service Team regarding questions about Huawei Digital Power products.
- You analyze and evaluate complex technical challenges during installation and commissioning, and assist with fault analysis and troubleshooting.
- You are available to the Field Force Team by phone and provide timely technical information and solution proposals.
- You serve as the interface between the Field Service Team, Project Management, and Huawei for technical inquiries.
- You monitor new products, firmware updates, and market trends, prepare relevant information for the team, and conduct brief internal training sessions.
- You are building a technical knowledge base and maintaining it continuously.
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Our expectations of you
Qualifications
- You are tech-savvy, eager to learn, and able to communicate complex technical issues clearly and understandably to a non-technical audience.
- Basic knowledge of English.
- In-depth technical understanding of PV systems, inverters, battery storage, and energy management systems.
- Excellent presentation and training skills, even for complex technical content.
- High self-motivation and willingness to learn to keep up with new products and technological developments.
- Good knowledge in handling AI applications and modern productivity tools for knowledge management and daily work.
Experience
- Several years of professional experience in photovoltaics, energy storage, or renewable energy.
- Practical experience in commissioning and installation of PV systems, inverters, and energy storage systems.
- Experience in technical fault diagnosis and developing practical solutions for installation-related challenges.
- Advantage: Experience with Huawei Digital Power products.
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What we offer
- As a technical specialist for Huawei Digital Power, you will assume a key role directly at the interface between the team and the manufacturer.
- Your technical expertise directly determines how quickly installation issues are resolved in the field.
- You are independently responsible for building and maintaining the technical knowledge base for your team.
- You switch daily between telephone support, market observation, and internal training.
- As a technical specialist, you will develop in-depth product knowledge of one of the world's leading photovoltaic brands.
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Benefits
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
nonplusultra Sales GmbH
nonplusultra Sales GmbH, based in Munich, specializes in the development and management of European sales channels for technology brands. Since 2015, the company has been active in the EMEA region, focusing on retail growth, distribution, field sales, data analysis, and marketplace management.
Description
- Company Type
- Established Company
- Industry
- Consulting