Job
In this role, you will handle the IT administration of eServices, installing and configuring software, providing 2nd-level support for users, and optimizing application operations on virtual servers.
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Your role in the team
- IT administration and support for (specialist) applications/eServices (e.g. room booking and desk-sharing solution for the Lower Saxony state administration)
- Ensuring stable and secure application operations on virtual servers
- Installation, configuration, and maintenance of software components
- Adaptation, expansion, and optimization of services and processes
- Analysis and resolution of incidents, as well as user support and guidance in 2nd-level support
- Creation and maintenance of operational documentation, technical concepts, and operations manuals
- Collaboration with manufacturers, customers, and internal service and project teams
- Contribute to the modernization and technical enhancement of the services you support (e.g., planning and helping shape the migration of the application from virtual Linux servers to the ConPlus container platform)
Our expectations of you
Education
- You have a relevant university degree (Bachelor’s or equivalent) in computer science or another IT-related field, or at least four years of relevant professional experience in IT.
Qualifications
- Basic knowledge in the following areas is also desirable: current internet technologies/web applications, cloud and platform technologies, networks, network services, IT security/public key infrastructures, client-server architecture and virtualization, and knowledge of information security, data protection, IT service management, and project management.
- Personal qualities: initiative, service orientation, teamwork and interpersonal skills
Experience
- For the role, substantial practical experience in administering and supporting a (specialist) application/service is an advantage.
- The following skills and experience are desirable: administration of Linux systems (e.g., Red Hat), experience deploying and operating applications on container platforms (e.g., Kubernetes or OpenShift), operating web applications and middleware components, CI/CD pipelines, ideally with GitLab, automation and script development (e.g., Bash, Python), databases (e.g., MariaDB), IT service management, and structured troubleshooting and incident resolution.
What we offer
- A meaningful job: You help move the country forward and make an important contribution to society.
- Security you can count on: With us, you benefit from all the advantages of public service.
- Flexibility that fits your life: flexible working hours, remote work, and part-time options give you the freedom you need.
- A team you can count on: We support one another and treat each other with respect.
- A reliable salary: You will be paid in accordance with the collective agreement for public service employees of the German federal states (TV-L).
- Additional recognition: You will receive a collectively agreed special payment at the end of the year.
- More time for yourself: Enjoy up to 30 days of annual leave, plus time off on Christmas Eve and New Year’s Eve.
- Future-focused retirement provision: Our supplementary pension scheme is comparable to company pension plans in the private sector.
- Moving forward made easy: With tailored professional development opportunities, we support you in forging your own path.
Benefits
Work-Life-Integration
Job locations
About your employer
The Landesbetrieb IT.Niedersachsen is the central IT service provider for the Niedersächsische Landesverwaltung as well as some municipalities. More than 800 employees are responsible for central IT components for more than 100,000 users and workers as well as more than 28,500 desktop computers. As a full-service provider, IT.Niedersachsen offers, among other things, an appropriate network infrastructure, data centers, desktop management, consulting and operation solutions as well as security solutions.
- Digital Agency
- Onsite, Hybrid
- Internet, IT, Telecommunication
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