Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Gummersbach
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you assist customers with technical issues and develop solutions for unique requirements by analyzing and replicating scenarios in test labs.
Your role in the team
- Our team is the last resort for technical issues - at the highest level with the manufacturer!
- We support our partners with technical issues, questions, and configurations of our own products.
- Since our clients come from all industries, we work with our partners to develop concepts to technically implement complex requirements from practice in areas such as aviation, banking, retail, etc.
- We replicate customer configurations and scenarios in our test labs to identify issues and conceptual errors.
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Our expectations of you
Education
- You have completed vocational training or a degree in the field of computer science or have practical professional experience in IP networks / IP telephony.
Qualifications
- Interest in new technologies and the motivation to learn new things.
- Address problems independently and communicate proactively with your colleagues about them.
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What we offer
- A permanent employment contract, 30 days of vacation, flexible working hours, and the possibility of hybrid work.
- An international team with colleagues from all corners of Europe.
- In case of interest, the opportunity to get involved in various departments (software development, hardware development, training, etc.).
- Transparency and a say within the company, with always open doors.
- Subsidies for company tickets, Jobrad, etc.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Food & Drink
Job Locations
This is your employer
Innovaphone
The innovaphone PBX is a complete Unified Communications solution that is ideal for small businesses as well as large enterprises with multiple locations. The innovaphone PBX makes it possible to install UC components and other additional applications at any time on additional workstations - either with just telephony or with telephony and UC. Innovaphone solutions are characterized by their sleek, robust product architecture and do not require a server.
Description
- Company Size
- 1-49 Employees
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Technical Support Specialist / Technical Support Engineer
- Location
- Gummersbach
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
