Job
- Level
- Experienced
- Location
- Darmstadt
- Working Model
- Onsite
- Job Field
- IT, Network, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be responsible for 2nd-level support, administration of international telecom systems, ensuring VoIP and SIP trunks, as well as managing mobile devices through MDM solutions.
Job Technologies
Your role in the team
- 2nd level support for the global telecommunications environment (fixed network & mobile)
- Administration, operation, and maintenance of international telecom systems (Alcatel-based infrastructure)
- Management of over 4,000 mobile devices (iOS & Android) via BlackBerry MDM
- Administration and Monitoring of Alarm and Emergency Server Systems
- Operation and further development of Microsoft Teams Direct Routing telephony
- Provider management of all in-house telecommunications carriers worldwide
- Planning, optimization, and commissioning of international SIP trunks
- Analysis of disruptions as well as sustainable troubleshooting in an international environment
- Participation in global rollouts, migrations, and modernization projects
- Close collaboration with our in-house App Development team
This text has been machine translated. Show original
Our expectations of you
Education
- Completed vocational training or university degree in IT, communications engineering, or a related field
Qualifications
- In-depth knowledge in: VoIP / SIP / SBC / Routing, Enterprise PBX systems, Mobile Device Management, Microsoft Teams Telephony / Direct Routing
- Confident operation within an international support model
- Structured, analytical, and solution-oriented working style
- Excellent German and English skills
Experience
- Several years of experience in operating enterprise telecommunications solutions
- Experience in provider management and international carrier environment
This text has been machine translated. Show original
What we offer
- Culture: Preferably using the informal 'you', family-run company, flat hierarchies, short communication channels, and helpful colleagues
- Design possibilities: You are an integral part of our business success and make an important contribution to the future of nutrition.
- Ownership: You can unleash your full potential with us and have the opportunity to take responsibility.
- Digitalization: We maintain excellent partnerships with market-leading innovators. This enables you to access and work with cutting-edge technologies.
- Anniversary and special payments
- Bonuses for Employee Referral
- Additional benefits: Christmas parties, events, financial perks, and online shop discounts (e.g., IT leasing, mobile contracts, shopping and travel discounts, etc.)
- Welcome@Döhler: Onboarding event for all new colleagues, as well as a multi-week, personalized onboarding process
- Döhler Academy: You will have the opportunity to continuously further your education through internal and external training programs.
- Catering is provided: in-house canteen with regional, rotating cuisine and free beverages
- Stay fit: Benefit from local sports facilities at discounted prices
- Mobility: Subsidy for Germany Ticket or JobRad
- Insurance benefits such as occupational pension schemes and accident insurance
- Global growth trajectory: A challenging and internationally oriented role at our headquarters in Darmstadt Attractive location in Darmstadt: You can easily reach us by train, bus, on foot, or by car (free parking available)
This text has been machine translated. Show original
Benefits
Health, Fitness & Fun
Higher Take-Home Pay
Topics You Will Work On
Job Locations
About Your Employer
Döhler
Döhler is a world-leading manufacturer of food additives. In Europe, Döhler is the market leader in flavours for beverages. Döhler's products are of the highest quality and are used by the world's leading food and beverage companies.
Description
- Founding Year
- 1838
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Food Products
IT Telecommunications Specialist
- Location
- Darmstadt
- Working Model
- Onsite
- Diversity
- Open for all genders
