Job
- Level
- Experienced
- Location
- Mülheim-Kärlich
- Working Model
- Hybrid, Onsite
- Job Field
- BI
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you analyze sales processes, optimize the system landscape with Microsoft Dynamics 365 and IFS Cloud, and lead digital transformation initiatives in sales operations.
Job Technologies
Your role in the team
- As Business Application Manager - CRM & ERP Sales Systems, you act as the key link between Sales and IT, ensuring that our CRM and ERP landscape supports efficient, reliable, and scalable Sales processes worldwide.
- You will own and continuously improve our Sales systems environment, with a focus on Microsoft Dynamics 365 CRM, IFS Cloud ERP, and the end-to-end Lead-to-Order process.
- In this role, you will play a key part in shaping and standardizing TOMRA's global Sales systems landscape while driving the digitalization of business-critical processes.
- Own and optimize Sales processes across Dynamics 365 and IFS Cloud.
- Own, support, and continuously improve sales-related business applications.
- Analyze incidents, identify root causes, and coordinate sustainable solutions.
- Translate business requirements into functional system solutions.
- Drive process improvements, system enhancements, and digitalization initiatives.
- Collaborate with international stakeholders across Sales, Finance, Operations, IT, and external partners.
- Facilitate workshops, user training, and documentation to ensure successful adoption of new processes and solutions.
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Our expectations of you
Education
- Degree in Business Informatics, Business Administration, Information Systems, or a comparable qualification.
Qualifications
- Strong understanding of Sales processes, including Lead-to-Order, Quotation, Pricing, and Order Management.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to bridge business and technical stakeholders.
- Business fluent English.
Experience
- Experience in Business Application Management, ERP/CRM Consulting, Business Systems Analysis, Sales Operations, or a related field.
- Experience working with ERP and CRM systems.
- Experience with Microsoft Dynamics 365 and/or IFS Cloud is highly desirable.
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What we offer
- Purpose-driven business with a positive environmental impact.
- International and collaborative work environment.
- Flat hierarchies and open communication.
- High degree of ownership and autonomy.
- Opportunity to shape global Sales processes and systems.
- Hybrid working model.
- Flexible working hours.
- 30 days annual leave.
- Betriebliche Altersvorsorge.
- Share purchase program.
- Bike leasing and fitness subsidy.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics You Will Work On
Job Locations
About Your Employer
Tomra Sorting GmbH
TOMRA was founded in 1972 with a innovative design for reverse vending machines (RVMs) that could automatically collect beverage containers. This innovative idea has led TOMRA to become a leader in manufacturing and selling RVMs all over the world.
Description
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Industry, Production, Power Sector, Economy
Business Application Manager - CRM & ERP Sales Systems
- Location
- Mülheim-Kärlich
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
- English Only
- English only required
