Job
- Level
- Experienced
- Job Field
- IT, Support
- Employment Type
- Part Time/Full Time
- Contract Type
- Permanent employment
- Location
- Magdeburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you assist customers with technical issues related to hardware and software, analyze and resolve disruptions, and ensure smooth software functionality through remote maintenance.
Your role in the team
- Assist clients with technical challenges related to hardware and software.
- Fault analysis and its elimination in collaboration with customers and internal departments.
- Ensuring the trouble-free functionality of the software through proactive remote maintenance.
- Documentation of your activities.
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Our expectations of you
Qualifications
- Technical skills (basic understanding of IT technology).
- High customer and service orientation.
- Very good spoken and written German skills.
- Analytical thinking skills.
Experience
- Experience in technical support or customer service is desirable.
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What we offer
- Work in a great team.
- High compatibility of work and private life through modern work models.
- A future-proof job.
- Home office options.
- Attractive compensation.
- Continuous opportunities for training and development.
- Diverse employee benefits / Corporate benefits.
- Childcare provided by the company's own daycare.
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Benefits
Work-Life-Integration
Job Locations
This is your employer
Rasant Business
Rasant Business specializes in personnel placement and employee leasing, focusing on the placement of specialists and executives in various sectors of the economy. The company offers individual services and supports careers in the areas of office, engineering, and IT.
Description
- Company Type
- Recruiting Agency
- Working Model
- Hybrid, Onsite
- Industry
- Recruitment Agency
Support staff
- Location
- Magdeburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
