Job
In this role, you will handle support requests and incidents, administer Microsoft environments, monitor infrastructure, and develop solutions to ensure IT security and system availability.
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Job technologies
Your role in the team
- Independent handling of service requests and incidents as well as second-level support for end-user and infrastructure topics.
- Administration, configuration, and management of applications, workstation systems, peripherals, user accounts, and permissions, especially in the Microsoft environment.
- Administration, monitoring, and further development of server, network, virtualization, and central infrastructure environments.
- Conducting structured error analyses, sustainable problem solving, and ensuring system availability, performance, and IT security.
- Planning, implementation, and documentation of IT measures and changes, as well as participation in rollouts, migrations, and infrastructure projects.
- Creation, maintenance, and continuous development of technical documentation, standards, processes, and guidelines.
- Planning, coordination, and quality assurance of regular and ad hoc vulnerability scans for internal and external ICT assets.
- Consolidation, validation, and risk-oriented assessment of findings from scans, penetration tests, manufacturer and CERT reports, as well as threat intelligence sources.
- Prioritization of vulnerabilities considering CVSS, exploitability, exposure, asset criticality, protection needs, and potential impacts.
- Assignment of confirmed findings to responsible parties as well as tracking of corrective actions, deadlines, exceptions, and escalations.
- Verification of the resolution through re-scans or equivalent technical evidence as well as an auditable closure of the findings.
- Maintenance of the vulnerability register as well as the creation of operational and management-oriented reports.
- Further development of vulnerability management concerning processes, evaluation criteria, key figures, interfaces, data quality, and automation.
Our expectations of you
Education
- Completed IT training, such as Fachinformatiker Systemintegration, or a degree in the IT field or a comparable qualification.
Qualifications
- Excellent knowledge of the Microsoft client and/or server environment as well as expertise in networks, directory services, virtualization, and infrastructure technologies.
- Proficient in vulnerability scanners, asset and ticket systems, as well as CVE, CVSS, vendor information, and recognized security information sources.
- Knowledge in patch, change, incident, problem, asset, and configuration management.
- Understanding relevant requirements, particularly DORA, ISO/IEC 27001 or ISO/IEC 27002, and BSI IT-Grustschutz.
- Analytical, structured, and solution-oriented working style as well as a pronounced risk awareness and high documentation quality.
- Communication and teamwork skills, service orientation, initiative, and the ability to present technical risks in a clear and audience-appropriate manner.
- Willingness to continuously learn in a dynamic technology and threat landscape.
Experience
- Professional experience in IT service, infrastructure, or IT security environments; practical experience in vulnerability or patch management is advantageous.
What we offer
- 30 vacation days plus additional days off at Christmas, New Year's Eve, and Rose Monday.
- Home office and flexible working hours - balancing private and professional life.
- Jobrad, travel allowance for public transport, free rental of e-bikes.
- Pensions, occupational disability insurance, and accident insurance subsidies.
- Health management - regular health check-up, subsidy for workplace glasses, and much more.
- Fitness rooms including sports courses - In-house and modern equipped.
- Further education and training - individual and comprehensive measures.
- Modernly equipped workplace.
- Joint events - department outings, year-end parties, sports events, and much more.
- You can expect a comprehensive onboarding phase with a tailored induction and a collaboration that puts people at the center.
Benefits
Work-Life-Integration
Health, fitness & fun
Topics you will work on
Job locations
About your employer
Die DAL Deutsche Anlagen-Leasing (www.dal.de) ist einer der führenden Finanzdienstleister in Deutschland und Teil der Sparkassen-Finanzgruppe. Wir arrangieren für unsere Kunden großvolumige und langfristige Projektfinanzierungen nach Maß in den Bereichen Energie, Transport/Logistik, Immobilien, IT und Gesundheitswesen.
- 50-249 Employees
- Established Company
- Onsite, Hybrid
- Trade
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