Logo Thyssengas GmbH

Head of IT Operations

New

Job

  • Level
    Lead
  • Location
    Dortmund
  • Working Model
    Hybrid, Onsite
  • Job Field
    IT, System, Security
  • Employment Type
    Full Time
  • Contract Type
    Permanent employment

Job Summary

In this key role, you are responsible for the stable operation of IT infrastructure and shape its future modernization while leading teams and executing projects according to ITIL.

Job Technologies

Your role in the team

  • As Head of IT Operations, you assume overall responsibility for the stable, secure, and highly available operation of the IT infrastructure and all essential IT services - with particular regard to the requirements of critical infrastructure (KRITIS).
  • In this key role, you will significantly shape the future of our work environment: you will continuously analyze the state of our Office IT, derive a clear target architecture from it, and consistently implement it into a modern, efficient, and secure IT landscape.
  • Strategic and operational planning as well as the conceptual derivation and implementation of modernization, infrastructure, and optimization projects in the operational IT environment in close collaboration with management.
  • Disciplinary and technical leadership of the IT Operations organizational unit in accordance with Thyssengas leadership guidelines.
  • Management of ITSM processes as well as continuous development of efficient and scalable service workflows according to ITIL principles.
  • Further development and implementation of comprehensive concepts to ensure availability, backup, restore, monitoring, patch and vulnerability management, as well as emergency and recovery plans.
  • Ensuring compliance with legal and regulatory requirements, particularly the KRITIS guidelines, as well as actively shaping and further developing internal security and operational standards in close collaboration with Information Security, Data Protection, Architecture, and Business Units.
  • Management of external service providers including performance and quality control.
  • Designing a secure and reliable environment for the deployment of new technologies.
  • Collaboration in the further development of AI solutions and their integration into business processes.
  • Assumption of budget planning, resource management, and prioritization of operational measures, taking into account strategic objectives and long-term development needs.

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Our expectations of you

Education

  • You have a degree in Computer Science, Business Informatics, or a comparable qualification.

Qualifications

  • You are equally proficient in handling modern workplace technologies (e.g., M365, Windows, Mobile Devices) as you are in classifying cloud architectures and contemporary client concepts.
  • In IT security matters, you operate confidently and have a very good understanding of regulatory requirements and guidelines for critical infrastructures.
  • With a structured and analytical approach, you succeed in translating complex topics into scalable, user-centric services.
  • With your moderation skills and clear communication, you confidently manage complex alignment processes, promote solution-oriented collaboration, and contribute to sustainable consensus-building.
  • With a pragmatic and solution-oriented approach to work, you set clear priorities and make well-informed decisions.
  • A modern leadership approach in accordance with Thyssengas Leadership Guidelines, characterized by orientation, appreciation, personal responsibility, solution orientation, and development, completes your profile.

Experience

  • You bring several years of experience in designing, transforming, and operating modern Digital Workplace or Office IT environments.
  • You already have leadership experience and possess the ability to develop and motivate teams as well as lead laterally.

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What we offer

  • An attractive compensation package with Christmas bonus, annual special payment, company pension scheme, and additional benefits ensures that your commitment pays off.
  • We offer modern working time models and the possibility of remote work.
  • We promote your safety and health with a variety of health services: counseling, check-ups, sports activities, and action days keep you fit!
  • With us, you are well protected even after your professional career – through our company pension scheme and subsidized occupational pension.
  • We want to make an impact – and to do so, we invest in your skills and professional expertise with tailored learning opportunities and development programs.
  • We need your professional expertise! With us, you will shape the energy transition - sustainably and with a focus on the future.

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Benefits

Work-Life-Integration

Topics You Will Work On

Job Locations

  • Location Dortmund

    Nordrhein-Westfalen

    Germany

About Your Employer

Thyssengas GmbH

Thyssengas GmbH

Die Thyssengas GmbH mit Sitz in Dortmund ist eine konzern­unabhängige Gesellschaft und zählt zu den führenden deutschen Erdgas­transport­netz­gesellschaften.

Description

  • Company Type
    Established Company
  • Working Model
    Hybrid, Onsite
  • Industry
    Power Sector, Economy
Logo Thyssengas GmbH

Head of IT Operations

Location
Dortmund
Working Model
Hybrid, Onsite
Diversity
Open for all genders

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