Job
- Level
- Experienced
- Location
- Hawangen
- Working Model
- Onsite
- Job Field
- IT, Support
- Employment Type
- Full Time
- Contract Type
- Permanent employment
Job Summary
In this role, you will be the primary contact for IT inquiries, handle support requests, procure and set up hardware, and plan rollouts and IT projects throughout the entire client lifecycle.
Job Technologies
Your role in the team
- First point of contact for employees at our headquarters in Hawangen as well as at the international locations regarding IT issues.
- Processing all requests to First Level Support, and in some cases also requests to Second Level Support.
- Procurement and setup of hardware and software equipment for workstations
- Responsibility for ensuring compliance and the error-free operation of our clients throughout the entire lifecycle
- Independent participation and documentation of larger rollouts in the client environment
- Support in planning, coordination, implementation, and documentation of IT projects
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Our expectations of you
Education
- Successfully completed vocational training as an IT specialist in system integration or a comparable qualification
Qualifications
- Extensive expertise, as well as interest in current IT technologies
- Analytical skills, as well as strong service and solution orientation
- High motivation, communication skills, resilience, and team spirit
- Fluent German skills and good English proficiency in spoken and written form
Experience
- Experience in the Helpdesk environment and user support, preferably also in OS and software deployment solutions as well as in handling Windows and macOS systems.
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What we offer
- An interesting and varied activity with flexible working hours
- Partially remote work available by arrangement
- Full flexibility - Annual choice of working hours and vacation days
- Individual creative freedom, short decision-making paths, and a culture of using 'you'
- A long-term perspective in a highly successful, medium-sized family business
- Participation in company success with special payments, holiday, and Christmas bonuses
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Benefits
Higher Take-Home Pay
Job Locations
About Your Employer
Hans Hundegger AG
Hans Hundegger AG, a family-owned business since 1978, has established itself as a world leader in CNC-controlled timber processing machines. Their machines are known for high precision and flexibility in wood processing.
Description
- Company Type
- Established Company
- Working Model
- Onsite
- Industry
- Engineering Industry
IT Support Technician
- Location
- Hawangen
- Working Model
- Onsite
- Diversity
- Open for all genders
