Job
- Level
- Junior
- Job Field
- IT, BI, DevOps
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg, Ismaning
- Working Model
- Onsite
Job Summary
In this position, you will ensure the stable operation and security of a SaaS platform, manage its business applications, and optimize performance through proactive monitoring and maintenance.
Job Technologies
Your role in the team
- Ensuring a stable, secure, and customer-oriented operation as a SaaS platform, including the business applications provided on it, as well as the responsibility for the operation of the associated hosting and managed service offerings.
- Ensuring high availability, performance, and security through proactive monitoring, maintenance, standardization, and continuous optimization.
- Support in ERP implementation and customization projects as well as ensuring a smooth handover to the Managed Service.
- Technical interface between clients, Professional Service, Support, and Development, as well as coordination and collaboration with external partners.
- Contribution to increasing customer satisfaction, operational transparency, and the scalability of the ERP platform.
- Shaping the further development of the Managed Service Portfolio and the sustainable growth of the ERP SaaS business.
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Our expectations of you
Qualifications
- Basic understanding of High Availability, scaling, Disaster Recovery, as well as Release, Update, and Patch/Maintenance processes.
- Understanding of ERP implementations, change management processes, as well as a strong customer orientation with a focus on service quality, reliability, and a professional approach to escalations and critical operational situations is advantageous.
- Structured working approach also for parallel operational topics as well as close collaboration with Professional Services, Project Management, Development, Support, and Customers.
Experience
- Initial experience in operating SaaS platforms, solid knowledge in networking, security, and backup solutions, as well as database fundamentals (including clustering, backup/restore) and Linux administration.
- Experience with automation and Infrastructure as Code (e.g., Ansible, Terraform) is desirable.
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Benefits
Health, Fitness & Fun
Work-Life-Integration
Topics that you deal with on the job
Job Locations
This is your employer
Gus Group
The GUS Group develops, implements, and operates software that comprehensively maps and efficiently controls all business processes. Our product portfolio covers the entire value creation process and supply chain.
Description
- Company Size
- 50-249 Employees
- Company Type
- Established Company
- Working Model
- Full Remote, Hybrid, Onsite
- Industry
- Internet, IT, Telecommunication
Dev Reviews
by devworkplaces.com
Total
(1 Review)3.2
Career Growth
3.0Culture
3.5Engineering
2.7Workingconditions
3.8
Junior Cloud Platform Engineer
- Location
- Hamburg, Ismaning
- Working Model
- Onsite
- Diversity
- Open for all genders
