Level
Junior
Location
Bonn
Working Model
Onsite
Job Field
IT, System
Employment Type
Full Time
Contract Type
Temporary employment

Job Summary

In this apprenticeship, you set up hardware and networks, configure IT systems, troubleshoot issues, and assist customers with technical inquiries while creating system documentation and conducting training sessions.

Your role in the team

In your daily work, you set up hardware, operating systems, and networks, but you also know how to troubleshoot issues on our technologically advanced customer systems.
Planning, configuration, setup, and testing of IT systems
Integration of hardware and software components into complex IT systems
User consulting for the selection and use of devices
Troubleshooting and issue isolation using expert and diagnostic systems
Creating system documentation and conducting user training
Initial contact for our external customers regarding service requests, maintenance, and troubleshooting of our customer systems.
Participation in the development of modern and optimized services for new and changing challenges
Support complex IT systems, such as production control systems, IT, network, or security infrastructure.
The training period lasts 3 years, with the possibility of shortening it for good performance.

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Our expectations of you

Education

At least a secondary school diploma (MSA) with good grades in Mathematics and ideally Computer Science

Qualifications

Curiosity and interest in information technology
Structured and analytical thinking skills
Enthusiasm for work, quick comprehension, and strong communication skills

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What we offer

Great team spirit in a competent and future-proof work environment with unique projects
Balanced work-life harmony through flexible work models and hours, and 30 days of vacation per year
Top equipment, modern tech stack, and innovative collaboration tools
Individual training opportunities as well as professional and leadership development programs
Attractive location in a central position
Sports collaborations, prevention courses, and running events
Company pension scheme, asset-building benefits, supportive measures for childcare and caring for relatives