Job
- Level
- Junior
- Job Field
- IT, System
- Employment Type
- Full Time
- Contract Type
- Permanent employment
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
Job Summary
In this role, you handle IT tickets, set up Windows clients and peripherals, manage users in Microsoft 365, and provide 1st and 2nd level support. You work closely with the IT team on internal projects and rollouts.
Job Technologies
Your role in the team
- You handle IT tickets and support colleagues in 1st and 2nd level support with questions related to workplace, hardware, software, and access.
- You set up Windows clients, notebooks, printers, and peripherals, and assist with onboarding and offboarding from an IT perspective.
- You will take on tasks in Microsoft 365 administration, particularly with user accounts, groups, licenses, mailboxes, and permissions.
- You maintain inventory, documentation, and system information meticulously and support rollouts as well as internal IT projects.
- You analyze disruptions in a structured manner, prioritize requests sensibly, and work closely with the existing IT team.
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Our expectations of you
Qualifications
- Proficient handling of Windows clients as well as basic experience in a professional IT environment
- Structured, service-oriented work approach and enjoyment in directly supporting users.
- Very good spoken and written German skills
Experience
- Initial professional experience in IT support, IT administration, or IT operations
- Experience with Microsoft 365, user management, and permission topics
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What we offer
- Comprehensive onboarding: Ready to start from Day 1 - with a structured introduction, continuous support from a mentor, and in-depth onboarding as part of Together@WK.
- You take responsibility for your topics within our IT team, work on a variety of IT projects, and support our internal IT in a diverse technical environment.
- Family-like, appreciative atmosphere, a helpful team, short communication channels, open doors – pragmatic, solution-oriented, and on an equal footing.
- A lot of creative freedom and trust in your expertise - with support whenever you need it.
- Learning on the job as well as internal and external training and further education for your next step in IT administration.
- A variety of software and system solutions for efficient work in IT support and administration.
- Flexible working hours, flexible working time models, and a working time account, as well as hybrid work – for better work-life balance.
- Company pension scheme subsidy as well as subsidies for the Germany ticket or for the parking garage.
- Jobrad, subsidy for Urban Sports Club or Hansefit, plus additional offers within the scope of corporate health management.
- Christmas Eve and New Year's Eve off (without vacation), free drinks as well as weekly fruit or cake, numerous joint events, employee benefits portal, birthday voucher, and many other social benefits.
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Benefits
Work-Life-Integration
Health, Fitness & Fun
Job Locations
This is your employer
WK Consult
Angefangen als kleines Ingenieurbüro haben wir uns in den letzten 75 Jahren kontinuierlich weiterentwickelt. Heute bieten wir unseren Kunden das gesamte Spektrum des Bauwesens: vom planenden Ingenieur zum Prüfingenieur, von der Tragwerksplanerin über den Programmierer bis hin zum Ingenieurtaucher.
Description
- Founding year
- 1942
- Company Type
- Established Company
- Working Model
- Hybrid, Onsite
- Industry
- Construction, Real Estate, Building Services
Junior IT System Administrator
- Location
- Hamburg
- Working Model
- Hybrid, Onsite
- Diversity
- Open for all genders
