Job
In this role, you manage Windows servers and clients as well as the Microsoft 365 environment, oversee IT security measures and support, analyze disruptions, and create documentation and Knowledge Base Articles.
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Job technologies
Your role in the team
- Administration of common Windows Server and client operating systems as well as the Microsoft 365 environment
- Administration of IT security in the area of Endpoint Security
- Administration of the virtual desktop environment (Windows Terminal Server / Citrix)
- Implementation of Asset Management
- First & Second-Level Support:
- Implementation of standard services in the area of user management and IT service provision
- Qualification, classification, analysis, and resolution of IT issues and tickets
- Identification of recurring disruptions / issues and preparation for transition into a change process
- Implement solutions or workarounds within binding deadlines
- Creating user documentation, procedural instructions, and knowledge base articles
Our expectations of you
Education
- Completed IT apprenticeship (IT specialist for system integration or something comparable)
Qualifications
- In-depth knowledge of Microsoft Windows operating systems (Client & Server)
- Basic knowledge in managing Citrix Virtual Desktop / Windows Remote Desktop
- In-depth knowledge in Endpoint Security (ideally Crowdstrike)
- Proficient in ticketing systems
- Advantageous knowledge in the field of information security and data protection
- Very good command of German, both written and spoken
- You have a service-oriented mindset, enjoy working with people, and solving their problems.
- You are solution-oriented, actively contribute ideas, and enjoy working on projects.
- Teamwork is important to you and you value a healthy togetherness
- You keep a cool head during system outages
- You enjoy sharing your knowledge and documenting your progress diligently.
Experience
- Extended experience in Microsoft M365 and Windows administration (AD, Azure)
- Experience with network technology (LAN/WAN, firewalls)
What we offer
- Flexible working hours
- Option for mobile working
- Attractive compensation as well as holiday and Christmas bonuses
- Additional social benefits
- 30 days of vacation per year
- Benefit Card
Benefits
Health, fitness & fun
Work-Life-Integration
Higher take-home pay
Food & drink
Topics you will work on
Job locations
About your employer
SIGNAL IDUNA is one of the most successful service providers in Germany. We offer our private and corporate customers in the field of insurance and finance everything they need. Accordingly, our professional opportunities are also very diverse. With passion and determination, we work behind the scenes every day on our products and advise our customers directly on site.
- 1907
- Established Company
- Onsite, Hybrid
- Banking, Finance, Insurance
Employer reviews
- Career growth
- 3.1
- Engineering
- 2.4
- Working conditions
- 3.8
- Team culture
- 3.0
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